Customer reviews from sodastream.com
SodaStream - Aqua Fizz Water Maker Kit - Silver
Average customer rating
4.4
(1,092 Reviews)
Rating breakdown 1,092 reviews
5 Stars
766
4 Stars
150
3 Stars
69
2 Stars
57
1 Star
50
79%of customers recommend this product.
(
19 out of
24)
Customer Reviews for SodaStream - Aqua Fizz Water Maker Kit - Silver
Customer Rating
1
Bad Design
on July 21, 2021
Posted by: Anwar T.
There is no way to know if the right amount of CO2 has been released or pumped. It either overflows or there is not enough. I have been spending more time cleaning and rinsing the bottle holder cup. It was a mistake buying it
Response from sodastream.comBy Alex, Customer Care, August 3, 2021
Hi there! I'm very sorry to hear you are dissatisfied with our product. Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
Written by a customer while visiting sodastream.com
Customer Rating
5
Outstanding customer service
on July 22, 2021
Posted by: Chandra W.
I had a malfunction with my One Touch. After troubleshooting in a polite and friendly manner, the unit was replaced and the new one shipped immediately. I am back to my sparkling water enjoyment!
Written by a customer while visiting sodastream.com
Customer Rating
3
Please include CLEAR instructions in the box
on July 22, 2021
Posted by: ED
Received this upgrade Sodastream as a gift, but I do not understand why there wouldn't be clear instructions in the box. There is a sheet with pictures on it but no words! Setting up the machine is easy enough, but I don't know how many times or how long to press the button to carbonate. This is a serious oversight that should be addressed ASAP.
Response from sodastream.comBy Alex, Customer Care, October 21, 2021
Hi there! I'm very sorry to hear you are having this issue with our product. Thank you for this invaluable feedback! Please feel free to reach out to our customer care line to resolve this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
Written by a customer while visiting sodastream.com
Customer Rating
5
LOVE the little bubbles
on July 23, 2021
Posted by: Melanie J.
I was an early adopter of the soda stream. I like club soda or wine spritzers , so the soda stream was perfect for me. The only thing I did not like was the bottle was hard to put on , always not twisting properly. I moved onto the Aqua Fizz and that problem is fixed! The glass bottles hold the fizz even if half full! And the best part is the bubble are small! Just like Champagne bubbles! LOVE it!
Written by a customer while visiting sodastream.com
Customer Rating
5
Love It
on July 25, 2021
Posted by: Alexis K.
Love the onetouch soda stream so much! It is easy to use, delicious, and we feel great not creating all the waste from aluminum cans. We also love the design and that it came in white to match our kitchen!
Written by a customer while visiting sodastream.com
Customer Rating
5
One Touch SodaStream
on July 27, 2021
Posted by: Anita B.
I love my soda stream! So glad to not be purchasing, hauling heavy cases and filling up my garbage can with bottles and cans! I am very happy with my purchase.
Written by a customer while visiting sodastream.com
Customer Rating
5
I love it!
on August 3, 2021
Posted by: Alyssa L.
I love my new Fizzi one touch, it works really well and should help us save money and reduce our plastic bottle waste in the future! :)
Written by a customer while visiting sodastream.com
Customer Rating
5
Love it!
on August 3, 2021
Posted by: Jeffrey D.
Saves us a lot of money and great for my diabetes. Gives me the great taste of soda without all the garbage that’s in regular soda. Also our recycling has decreased a lot. No more plastic bottles everywhere.
Written by a customer while visiting sodastream.com