Customer reviews from sodastream.com
SodaStream - Aqua Fizz Water Maker Kit - Silver
Average customer rating
4.4
(1,091 Reviews)
Rating breakdown 1,091 reviews
5 Stars
765
4 Stars
150
3 Stars
69
2 Stars
57
1 Star
50
79%of customers recommend this product.
(
19 out of
24)
Customer Reviews for SodaStream - Aqua Fizz Water Maker Kit - Silver
Customer Rating
1
Faulty Catch
on January 27, 2021
Posted by: Alex C.
The one thing consistent is it's inconsistency. Please reconfigure the catch or create a beacon of light that lets you know the bottle is attached. As John Travolta once said-"could be lunch meat, could be peaches". He also said- "I believe in love and marriage, but not necessarily with the same person.” Married to soda stream but not in love with this model.
Written by a customer while visiting sodastream.com
Customer Rating
1
It doesn't work
on January 27, 2021
Posted by: Valerie W.
Nothing about this system works. The gas cylinders don't attach and then leak gas until out. When I get it in tight, then I add the bottle, it fizzes til the water is basically undrinkable because of how much gas comes out. And it doesn't stop. This is an unworkable product, and I intend to see if I can get my money back.
Response from sodastream.comBy Social, February 9, 2021
Hey there, we're sorry to hear about this less than bubbly experience you've had. We truly value our customers' experience and we would like the opportunity to learn more. Please reach out directly to our Sparkling Water Specialists at 1-800-763-2258 so we can address any issues you may be having. Thank you for your patience, cheers!
Written by a customer while visiting sodastream.com
Customer Rating
5
Sodastream
on January 27, 2021
Posted by: Louise R.
Everyone loves it. Takes a bit to get the correct amount of flavor drops for each person. Once they figured that out, everything was smooth sailing.
Written by a customer while visiting sodastream.com
Customer Rating
4
High setting explosion
on January 27, 2021
Posted by: Christina L.
I love that I can chose between the levels of carbonation, but HIGH caused the water to explode out of the bottle and I couldn't stop the process until it was completed and my counter soaked. No, I did not overfill the bottle. I now only use the MEDIUM setting...no more mess!
Love my sodastream!!
Love my sodastream!!
Written by a customer while visiting sodastream.com
Customer Rating
5
Great Customer Support
on January 27, 2021
Posted by: John F.
I had a problem and reached out to Customer support. I have never had a prompt and successful support such as the one Soda stream provided. They went out of their way to fix the problem quickly. The problem was a bad cylinder and they quickly replaced it with two fully charged cylinders. Terfic support!!
Written by a customer while visiting sodastream.com
Customer Rating
5
Great product!
on January 27, 2021
Posted by: Faith N.
So glad we finally bought this. We have thought about it many times but always put it off. I think this is and will continue to be the most used appliance in our home!
Written by a customer while visiting sodastream.com
Customer Rating
3
Nice product with shipping issues
on January 27, 2021
Posted by: Bob G.
The first Aqua Fizz arrived in a triple carton that had been hit during shipping. The top of the Aqua Fizz had popped out and there was cosmetic damage. Soda Stream shipped a second Aqua Fizz in a double carton that was intact but the top had popped out of the Aqua Fizz again. I popped the top back in. I will run the unit and will verify that it works OK. The Aqua Fizz is nice but when the unit is shipped individually it does not transport well. Picking one up in a retail store where it can be inspected first should be fine.
Written by a customer while visiting sodastream.com
Customer Rating
5
Love my One-Touch
on January 27, 2021
Posted by: Lyn H.
I love this machine! I am so happy to cut caffeine and aspartame out of my diet.
Written by a customer while visiting sodastream.com