Customer reviews from sodastream.com
SodaStream - Aqua Fizz Water Maker Kit - Silver
Average customer rating
4.4
(1,091 Reviews)
Rating breakdown 1,091 reviews
5 Stars
765
4 Stars
150
3 Stars
69
2 Stars
57
1 Star
50
79%of customers recommend this product.
(
19 out of
24)
Customer Reviews for SodaStream - Aqua Fizz Water Maker Kit - Silver
Customer Rating
5
Great purchase
on December 23, 2020
Posted by: Matthew A.
Works very well. Flavors are great. Product is easy and seamless.
Written by a customer while visiting sodastream.com
Customer Rating
2
I wanted to like it
on December 25, 2020
Posted by: nelle d.
I had one of the original machines. After I now know was a defective cartridge caused problems, I bought this one. Fifty perecent of the time, it doesn't seal properly and squirts all over the plae. The old screw-on version was much better. Maybe I'm doing something wrong. Unfortunately, the bsic picture instructions are impossible for someone with aging eyesight to fully decipher. There should be written instructions. It would be a great machine if it sealed and if adequate instructions were provided.
Written by a customer while visiting sodastream.com
Customer Rating
1
Poor Quality
on December 28, 2020
Posted by: Todd B.
Bottles don't seal correctly and gas continues to be released after pressurization cycle.
Response from sodastream.comBy Social , February 11, 2021
Hey there, we're sorry to hear about this less than bubbly experience you've had. We truly value our customers' experience and we would like the opportunity to learn more. Please reach out directly to our Sparkling Water Specialists at 1-800-763-2258 so we can address any issues you may be having. Thank you for your patience, cheers!
Written by a customer while visiting sodastream.com
Customer Rating
2
Not Dispensing Correctly
on January 1, 2021
Posted by: Mark J.
My daughter bought me a Fizzy One Touch for Christmas and I don't believe it's dispensing correctly. I press the least bubble button once to activate it and then press the least bubble button once again and it dispenses five squirts of carbonation. I only fill the bottle to the recommended amount line on the bottle but the contents blows out all around the top of the bottle making a mess, and wasting the carbonation. It tastes good but I can't recommend this product.
Response from sodastream.comBy SodaStream , January 2, 2021
Hi there, please be sure to reach out to our sparkling water specialists for troubleshooting 1-800-763-2258
Written by a customer while visiting sodastream.com
Customer Rating
2
Instructions are terrible, manual button is awful
on January 27, 2021
Posted by: Nathan W.
This has been a very disappointing product. I wanted something with glass carafes and ideally a one-touch, automatic carbonation process. But the one-touch only uses plastic bottles (which aren't very reliable), and the Aqua Fizz uses a manual push-button, but the manual is totally unclear about how much to press it down to do it right. All I end up getting is wasted gas when it overfills, and a partially carbonated bottle of water. The glass carafes are great, and the only reason I give this 2 stars, but, this really needs an automatic version OR, the videos and manuals need to be updated to better explain what sounds you're supposed to listen for or how long you hold the button down for each "pump" in order to properly carbonate your water without overfilling, wasting gas or blowing water all over the place. Terrible, poor design. Even worse documentation.
Response from sodastream.comBy Social , February 11, 2021
Hey there, we're sorry to hear about this less than bubbly experience you've had. We truly value our customers' experience and we would like the opportunity to learn more. Please reach out directly to our Sparkling Water Specialists at 1-800-763-2258 so we can address any issues you may be having. Thank you for your patience, cheers!
Written by a customer while visiting sodastream.com
Customer Rating
5
I didn’t expect it to be this good
on January 27, 2021
Posted by: Yousif T.
I bought the machine not expecting it to provide me the quality of sparkling water. I was tired of purchasing Perrier and have bottles all over my room and car. This solved my issue!
Written by a customer while visiting sodastream.com
Customer Rating
3
So so, so far
on January 27, 2021
Posted by: Megan C.
We absolutely love the idea of the soda stream, and when it works, it’s great! The first CO2 cylinder that came with the device was defective, and our second lasted about a week. We only make about 2L of sparkling water per day. Starting to think our machine is defective! Customer service has been fantastic so far, so I hope to follow up with them to get us up and running the store bottle free life!
Response from sodastream.comBy Social, February 10, 2021
Hey there, we're sorry to hear about this less than bubbly experience you've had. We truly value our customers' experience and we would like the opportunity to learn more. Please reach out directly to our Sparkling Water Specialists at 1-800-763-2258 so we can address any issues you may be having. Thank you for your patience, cheers!
Written by a customer while visiting sodastream.com
Customer Rating
1
We’ve had two machines with
on January 27, 2021
Posted by: Lauren B.
We’ve had two machines with the same problem...it won’t stop releasing CO2 once the bottle is carbonated.
Response from sodastream.comBy Social, February 10, 2021
Hey there, we're sorry to hear about this less than bubbly experience you've had. We truly value our customers' experience and we would like the opportunity to learn more. Please reach out directly to our Sparkling Water Specialists at 1-800-763-2258 so we can address any issues you may be having. Thank you for your patience, cheers!
Written by a customer while visiting sodastream.com