Customer reviews from blackstoneproducts.com
Blackstone - 28 In. Outdoor Griddle Station with Hard Cover - Black
Average customer rating
4.5 out of 5
4.5
(224 Reviews)
Open Ratings Snapshot
Rating breakdown 224 reviews
5 Stars
156
4 Stars
43
3 Stars
7
2 Stars
10
1 Star
8
88%of customers recommend this product. 
(
57 out of 65
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - 28 In. Outdoor Griddle Station with Hard Cover - Black
Customer Rating
5 out of 5
5
A must have!
on January 8, 2021
Posted by: P. Alexander
from Cody, WY
Gender:Male
Verified Purchase:Yes
I love this griddle! I had been eyeing the Tailgater for my travel trailer for a while, but when I had the chance, I got the 28" with the hard cover for my home instead. As a hobbyist fabricator, I was impressed with the quality of the metal this product is made with. Everything is heavy gauge. The assembly is so simple. I'm not a huge fan of the plastic knobs, and the ignitor seems cheap, but we'll see. I imagine they will hold up just fine and if not, Blackstone has them listed on their website as replacement parts.
I am planning to build a backyard BBQ/grille station and this griddle will be hard mounted in a concrete countertop, so I did not attach the side tables, but even those are made from impressively thick metal. I was not sure what size to go with, but for my family of four, the 28" has ample room for whatever meat plus veggies or bread on it all at the same time.
I love cooking outdoors, usually on my charcoal kettle, but my wife LOVES the char and flavor this griddle gives to food. I just did burgers, veggies, and peppers on it last night and even though she is used to my amazing cooking skills, she commented on how the flavor of everything was somehow just better. No need to use my cast iron skillet and make a mess all over the stove, now I just go outside!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1 out of 5
1
Battered boxes
on January 11, 2023
Posted by: Bindi
from Georgia
Gender:Female
Verified Purchase:Yes
My box came with missing pieces and completely battered
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Blackstone
on June 7, 2022
Posted by: Coleen
from Missouri
Gender:Female
Verified Purchase:Yes
Great product and y husband loves it for his Father’s Day gift.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Blackstone 28” griddle
on June 30, 2023
Posted by: Deligirlnny
from Upstate New York
Gender:Female
Verified Purchase:Yes
We love our Blackstone griddle! Lots of videos for ideas!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Griddle is worth it!
on July 11, 2023
Posted by: Mom
from Manahawkin NJ
Gender:Female
Verified Purchase:Yes
This griddle is awesome, really enjoying cooking all our veggies outside!
Purchased the spatulas as well and it was fun making the cheesesteak like you see in restaurants!
It’s so much hotter than the indoor skillet that we have 🎉
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1 out of 5
1
Damaged products
on January 7, 2021
Posted by: LarryE
from Ohio
Gender:Male
Verified Purchase:Yes
Lid showed up with damage to 1 corner and grill doesn’t sit level, rocks back and forth.
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1 out of 5
1
Horrible assembly
on July 15, 2021
Posted by: Jo
Maybe the worst assembly on a grill I’ve ever built.
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy VPCustomer ServiceJuly 16, 2021
I am sorry you feel this way. I am not understanding why as this is the exact unit that we have new employees assemble to learn how products are built. If you feel that you had some missing or defective parts or anything else, please don't hesitate to reach out to us.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Wedding present to my daughter
on October 25, 2022
Posted by: Rolie
from Minnesota
Gender:Male
Verified Purchase:Yes
I have a 36 Bought the 28 for my daughter's weddings
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
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