Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
406
4 Stars
129
3 Stars
31
2 Stars
7
1 Star
8
91%of customers recommend this product.
(
74 out of
81)
Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Posted by: Mike
Verified Purchase:Yes
Paid a lot more money for a hood which had a screw missing on one side and I had to fix myself. Grill itself works well though seems well built.
Written by a customer while visiting blackstoneproducts.com
Posted by: Linda
Verified Purchase:Yes
It’s everything I hoped it would be, the only thing that I would suggest improving upon is the lip in the front, make it a little higher so food doesn’t spill over. In retrospect I really should’ve ordered a 22 inch rather than a 17
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Uneven cooking , needs duel zones
on August 15, 2022
Posted by: Heather dove
from Pa
Gender:Female
Totally loved this griddle , difficult to regulate the heat though, no really low setting (hubby burned the bacon )
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Nice grill but not hot enough
on July 24, 2023
Posted by: Kris
from Alberta, Canada
Gender:Male
I bought this grill last week for a camping trip. I have a larger model at home and we love it but this 17” unit can’t build enough heat to cook quickly. I tried two different propane sources but it was the same either way. I’m usually a fan of Blackstone products but I would try the 22” model with two burners instead.
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great but not quite hot enough
on May 29, 2025
Posted by: Tara B
I purchased a 17 inch Blackstone while I love it I don't think it gets quite hot enough. During the initial setup no matter how long I left it on the oil never smoked like it tells you to do for seasoning. I used the seasoning oil that was suggested and it just never ended up smoking at all. While the grill does work well, I find it takes quite some time to cook things while the bigger grills seem to cook quite quickly. half an hour to cook bacon on the grill where my friend has a 28 in and Cooks bacon and things in just minutes so while I love it I wish I had gotten the bigger one so that it would get actually hot enough for fast cooking.
Written by a customer while visiting blackstoneproducts.com
Posted by: Deryl
Verified Purchase:Yes
The igniter doesn’t work. I have to light it with a match. I have expressed my issue to Blackstone but have not had a response.
Written by a customer while visiting blackstoneproducts.com
Posted by: Bill
from Albion ny
Gender:Male
Verified Purchase:Yes
I can cook almost the entire meal on this griddle. Everything has turn out delicious so far. Being a vegetarian, this works great for vegetables, black bean burgers, vegetable hotdogs. I do eat fish and the griddle works great for that too.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Posted by: Danny
from Hanover, VA
Gender:Male
Verified Purchase:Yes
I wold give it a 5 star rating but for the lack of support from Blackstone. They are basically no existent right now; haven't returned calls or responded to any emails. I had a couple small issues when I first got it but used Facebook groups to fix them as I couldn't get any response from Blackstone. Be prepared that if you get a Blackstone product you are on your own should shouldn't happen to it.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com