Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6 out of 5
4.6
(692 Reviews)
Open Ratings Snapshot
Rating breakdown 692 reviews
5 Stars
486
4 Stars
155
3 Stars
33
2 Stars
9
1 Star
9
91%of customers recommend this product. 
(
74 out of 81
)
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Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Customer Rating
4 out of 5
4
Griddle with hood
on October 24, 2021
Posted by: Mike
Verified Purchase:Yes
Paid a lot more money for a hood which had a screw missing on one side and I had to fix myself. Grill itself works well though seems well built.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
17 inch Blackstone griddle with hood
on May 20, 2022
Posted by: Linda
Verified Purchase:Yes
It’s everything I hoped it would be, the only thing that I would suggest improving upon is the lip in the front, make it a little higher so food doesn’t spill over. In retrospect I really should’ve ordered a 22 inch rather than a 17
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Uneven cooking , needs duel zones
on August 15, 2022
Posted by: Heather dove
from Pa
Gender:Female
Totally loved this griddle , difficult to regulate the heat though, no really low setting (hubby burned the bacon )
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2 out of 5
2
Nice grill but not hot enough
on July 24, 2023
Posted by: Kris
from Alberta, Canada
Gender:Male
I bought this grill last week for a camping trip. I have a larger model at home and we love it but this 17” unit can’t build enough heat to cook quickly. I tried two different propane sources but it was the same either way. I’m usually a fan of Blackstone products but I would try the 22” model with two burners instead.
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2 out of 5
2
Bad igniter
on September 15, 2020
Posted by: Deryl
Verified Purchase:Yes
The igniter doesn’t work. I have to light it with a match. I have expressed my issue to Blackstone but have not had a response.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Love it
on July 30, 2020
Posted by: Bill
from Albion ny
Gender:Male
Verified Purchase:Yes
I can cook almost the entire meal on this griddle. Everything has turn out delicious so far. Being a vegetarian, this works great for vegetables, black bean burgers, vegetable hotdogs. I do eat fish and the griddle works great for that too.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Good product but no support
on August 27, 2020
Posted by: Danny
from Hanover, VA
Gender:Male
Verified Purchase:Yes
I wold give it a 5 star rating but for the lack of support from Blackstone. They are basically no existent right now; haven't returned calls or responded to any emails. I had a couple small issues when I first got it but used Facebook groups to fix them as I couldn't get any response from Blackstone. Be prepared that if you get a Blackstone product you are on your own should shouldn't happen to it.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
Finish came off with stickers
on November 14, 2021
Posted by: Steve
from Annapolis, MD
Gender:Male
Verified Purchase:Yes
This product came with stickers all over it. When I peeled the stickers off the hood it took the finish off with them. Now I have two spots on the hood. Thanks Blackstone.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
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