Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
623
4 Stars
211
3 Stars
40
2 Stars
11
1 Star
11
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Customer Rating
5
My 3rd BLACKSTONE
on October 20, 2024
Posted by: Andrew W
You know the old story 1st one was way too big. Second one was way too small (and no hood). Third one is juuuuuust right :). I should name it Goldilocks. I travel full time RV and I didn’t want to lug around a full size (extremely heavy) BLACKSTONE sold it to a buddy then I got the tiny little one but I wasn’t happy with that either and it didn’t cook well without the lid. So third times the charm I got the 17” with the lid AND this time I seasoned it RIGHT the FIRST time. Use the actual BLACKSTONE seasoning at least the first break in and do it at least 5 times. Prop tip - use a propane torch to get the corners and edges good and hot. I am very happy and she is juuuuuust right ;)
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
17” Griddle with hood
on October 20, 2024
Posted by: Dave A
I have just assembled my grill but it looks like it’s built very well.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great cook top
on October 19, 2024
Posted by: Carlos D
I have the larger cook top and it’s great for cooking for lots of people. Bought the 17” to cook for my wife and I while on RV trips.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on October 10, 2024
Posted by: Oscar R
Great and honestly has the best tools and everything cooks perfect
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Picnic and Car Camping Grill
on October 9, 2024
Posted by: Jim P
This model is the perfect size for car camping or tossing in the back of your car to go on a picnic. It’s not too heavy for picking up and moving around.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Warranty only with purchase?
on October 7, 2024
Posted by: Reed L
They don’t seem to offer a warranty unless you purchase a plan. Must not be comfortable with there craftsmanship. Also my bolts holding the hood where loss on arrival. Hope to find out that this is a quality product with some minor hiccups in the beginning. Still disappointed there isn’t a warranty out of the box offered for even a 6 month trial period. Maybe I should have consider the goznye product instead.
Response from blackstoneproducts.comBy Customer Support, January 16, 2025
Thank you for leaving a review! We're sorry to see the one-star rating. We apologize for any confusion with our warranty. We offer a 1-year free manufacturer warranty from the date of purchase when you register your unit online. https://4688310.extforms.netsuite.com/app/site/crm/externalcasepage.nl/compid.4688310/.f?formid=6&h=AAFdikaI4gmUtJWnoig29NakDWmJpfIp9uTOQH9PKwoNpskewRc&redirect_count=1&did_javascript_redirect=T
We hope this helped! If you are still experiencing issues with your unit's hood, please contact us at support@blackstoneproducts.com
We hope this helped! If you are still experiencing issues with your unit's hood, please contact us at support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Just got it seasoned
on October 6, 2024
Posted by: Greg D
Can’t give a review of its performance yet, I just seasoned it today. But so far it appears to be a nice addition to the cooking stable.
Response from blackstoneproducts.comBy Customer Support, January 16, 2025
Thank you for leaving a review! We hope you are enjoying your griddle and have made some fun meals on it!
Happy Griddling!
Happy Griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it@
on October 6, 2024
Posted by: Ken R
Quality flattop we got for camping but will use whenever I can because it's so good.
Written by a customer while visiting blackstoneproducts.com