Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
623
4 Stars
211
3 Stars
40
2 Stars
11
1 Star
11
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Customer Rating
4
Great but not quite hot enough
on May 29, 2025
Posted by: Tara B
I purchased a 17 inch Blackstone while I love it I don't think it gets quite hot enough. During the initial setup no matter how long I left it on the oil never smoked like it tells you to do for seasoning. I used the seasoning oil that was suggested and it just never ended up smoking at all. While the grill does work well, I find it takes quite some time to cook things while the bigger grills seem to cook quite quickly. half an hour to cook bacon on the grill where my friend has a 28 in and Cooks bacon and things in just minutes so while I love it I wish I had gotten the bigger one so that it would get actually hot enough for fast cooking.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Very pleased
on May 28, 2025
Posted by: Riley D
Perfect size for everywhere we go, and more than enough room to cook for a crowd
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Model 2143
on May 28, 2025
Posted by: Jeff F
Nice griddle. Igniter failed to work after the break in period,lit griddle w/ lighter cooks great
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Not as good as the older model
on May 28, 2025
Posted by: Tim T
It's good and does the job but the older model has a closer gap between the burners and grill plate. This allowed for a hotter surface and you had more control for grilling. Now it takes longer to heat things through and you don't get the same searing effect in meats and veggies.
Response from blackstoneproducts.comBy Customer Support, August 21, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great Tabletop. Not very portable.
on May 27, 2025
Posted by: Toby P
This is a great grill. Lighter weight than the bigger models. Heats evenly. Real cast iron, not painted aluminum. Only complaint is that it is not easily portable. You have to carry it by the bottom, keeping it in top up position or it comes apart or the lid opens. No carrying handle.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best RV campervan purchase
on May 27, 2025
Posted by: Michelle D
There isn’t a more used piece of equipment in my campervan than my Blackstone griddle. I thought I would miss having a BBQ but I don’t! The Blackstone griddle does it all and my food is delicious, with even cook zones and easy cleanup. #bestpurchaseever
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Chiefs Tailgater
on May 27, 2025
Posted by: Jeff H
Love the size of the grill and looking forward to using this for games and family events.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
wonderful grill
on May 25, 2025
Posted by: Peter H
great grill
Written by a customer while visiting blackstoneproducts.com