Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
486
4 Stars
155
3 Stars
33
2 Stars
9
1 Star
9
91%of customers recommend this product.
(
74 out of
81)
Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Customer Rating
4
Great cook top
on October 19, 2024
Posted by: Carlos D
I have the larger cook top and it’s great for cooking for lots of people. Bought the 17” to cook for my wife and I while on RV trips.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
17” Griddle with hood
on October 20, 2024
Posted by: Dave A
I have just assembled my grill but it looks like it’s built very well.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
My 3rd BLACKSTONE
on October 20, 2024
Posted by: Andrew W
You know the old story 1st one was way too big. Second one was way too small (and no hood). Third one is juuuuuust right :). I should name it Goldilocks. I travel full time RV and I didn’t want to lug around a full size (extremely heavy) BLACKSTONE sold it to a buddy then I got the tiny little one but I wasn’t happy with that either and it didn’t cook well without the lid. So third times the charm I got the 17” with the lid AND this time I seasoned it RIGHT the FIRST time. Use the actual BLACKSTONE seasoning at least the first break in and do it at least 5 times. Prop tip - use a propane torch to get the corners and edges good and hot. I am very happy and she is juuuuuust right ;)
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
17” Griddle w Hood
on October 21, 2024
Posted by: Ryan P
Love it so far! Little bit heavy for traveling on the go but overall great product.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Bad warranty
on October 21, 2024
Posted by: Rod T
The only way to get even a couple of months warranty is to buy it for a year bad marketing
Response from blackstoneproducts.comBy Customer Support, November 6, 2024
Thank you for leaving a review! We apologize for any confusion on our warranty.
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose.
If you have any additional questions or any concerns, please email us!
support@blackstoneproducts.com
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose.
If you have any additional questions or any concerns, please email us!
support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Missing parts
on October 26, 2024
Posted by: Carrin W
Waited for grill to come but only to find out the handle wasn't in there errrrrr
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great product but....
on October 28, 2024
Posted by: Muchael S
Why would I have to pay so much more for a warranty? Should I be worried that it will fail after moderate use? I purchased this griddle because of the quality and design. Others that I know that own a Blackstone griddle swear by it. So far it has been great for breakfast lunch and dinner.
Response from blackstoneproducts.comBy Customer Support, December 14, 2024
Thank you for leaving a review! We apologize for any confusion on our warranty.
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose.
Your product comes with a free 1-year warranty starting at the date of purchase, you only need to purchase for additional years if you choose.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First Blackstone
on November 2, 2024
Posted by: Billy T
Had it about a week and loving it. Went with 17” and works great.
Response from blackstoneproducts.comBy Customer Support, November 8, 2024
Thank you for the review! We are so glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com