Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6
(589 Reviews)
Rating breakdown 589 reviews
5 Stars
414
4 Stars
130
3 Stars
30
2 Stars
7
1 Star
8
91%of customers recommend this product.
(
74 out of
81)
Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Customer Rating
4
17" adventure ready griddle, does everything but s
on September 21, 2024
Posted by: Two griddle cook
from Sacramento
Gender:Male
I got the one with a smaller detached metal griddle cover. I was hoping it was hot enough to sear steaks but with only 12500 but it really does not get as hot as my full size griddle. Also with the smaller griddle, you can feel the heat coming around the sides of the griddle. Also the grease splatters all around the griddle on the table. More portable than the full size griddle but not as hot and messy splatters. Cooks veggies, eggs, pancakes like a champ. Just got to figure out how to sear the meats better... one guy mentioned reducing air flow on the sides of the griddle.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, January 14, 2025
Thank you for leaving a review! We're happy to hear you've made some delicious meals on your Blackstone! These units have great concentrated heat for searing meats. If you feel as though your unit is still having trouble please reach out to support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Geoff’s Tailgate Blackstone
on October 4, 2024
Posted by: Geoffrey K
For Tailgating
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Camping Griddle
on October 5, 2024
Posted by: Roger B
New to griddle cooking, so time figure it out. Really like the size of the 17”. Fits perfect in the camper, and can’t wait to try it out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it@
on October 6, 2024
Posted by: Ken R
Quality flattop we got for camping but will use whenever I can because it's so good.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Just got it seasoned
on October 6, 2024
Posted by: Greg D
Can’t give a review of its performance yet, I just seasoned it today. But so far it appears to be a nice addition to the cooking stable.
Response from blackstoneproducts.comBy Customer Support, January 16, 2025
Thank you for leaving a review! We hope you are enjoying your griddle and have made some fun meals on it!
Happy Griddling!
Happy Griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Warranty only with purchase?
on October 7, 2024
Posted by: Reed L
They don’t seem to offer a warranty unless you purchase a plan. Must not be comfortable with there craftsmanship. Also my bolts holding the hood where loss on arrival. Hope to find out that this is a quality product with some minor hiccups in the beginning. Still disappointed there isn’t a warranty out of the box offered for even a 6 month trial period. Maybe I should have consider the goznye product instead.
Response from blackstoneproducts.comBy Customer Support, January 16, 2025
Thank you for leaving a review! We're sorry to see the one-star rating. We apologize for any confusion with our warranty. We offer a 1-year free manufacturer warranty from the date of purchase when you register your unit online. https://4688310.extforms.netsuite.com/app/site/crm/externalcasepage.nl/compid.4688310/.f?formid=6&h=AAFdikaI4gmUtJWnoig29NakDWmJpfIp9uTOQH9PKwoNpskewRc&redirect_count=1&did_javascript_redirect=T
We hope this helped! If you are still experiencing issues with your unit's hood, please contact us at support@blackstoneproducts.com
We hope this helped! If you are still experiencing issues with your unit's hood, please contact us at support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Picnic and Car Camping Grill
on October 9, 2024
Posted by: Jim P
This model is the perfect size for car camping or tossing in the back of your car to go on a picnic. It’s not too heavy for picking up and moving around.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on October 10, 2024
Posted by: Oscar R
Great and honestly has the best tools and everything cooks perfect
Written by a customer while visiting blackstoneproducts.com