Customer reviews from blackstoneproducts.com
Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Average customer rating
4.6
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
623
4 Stars
211
3 Stars
40
2 Stars
11
1 Star
11
91%of customers recommend this product.
(
75 out of
82)
Customer Reviews for Blackstone - Original 17 in. Outdoor Countertop Griddle with Hood - Black
Posted by: Danny
from Hanover, VA
Gender:Male
Verified Purchase:Yes
I wold give it a 5 star rating but for the lack of support from Blackstone. They are basically no existent right now; haven't returned calls or responded to any emails. I had a couple small issues when I first got it but used Facebook groups to fix them as I couldn't get any response from Blackstone. Be prepared that if you get a Blackstone product you are on your own should shouldn't happen to it.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Posted by: Susan Langlois
Verified Purchase:Yes
It’s a game changer! Camping will never be the same again, it will be better! Why? Good food! Interesting dishes! Happy campers!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Posted by: Cr
Verified Purchase:Yes
Good for the money but doesn't hold its heat consistently
Written by a customer while visiting blackstoneproducts.com
Posted by: Jeremy
Gender:Male
Verified Purchase:Yes
Even after seasoning, two bare spots show up on griddle right below heating element. Even though I grease them over and over again, they still show up as if never seasoned at all. Not sure what to do about this issue. I would've given five stars if not for this problem. Griddle does get extremely hot over 750°. So be careful.
Written by a customer while visiting blackstoneproducts.com
Posted by: Roger Kichline
from Allentown, PA
Gender:Male
Verified Purchase:Yes
My wife just loves cooking on this griddle. I just wish we bought the larger one. Maybe someday soon!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Poorly designed and chemical burning
on August 22, 2020
Posted by: Paul
Why is it so difficult to find a propane grill/griddle where common sense was used in its design? The body of this griddle gets dangerously hot. You WILL burn yourself. Other manufacturers double wall the inside to prevent this. Even the lid, handle, and faceplate get very hot to the touch. This thing is really heavy. There's no reason the iron griddle surface needs to weigh over 10 pounds. Also, the lighting mechanism didn't work. I had to bend the metal contact closer to the heat element to make it work. I set it up for the first time and turned it on and something inside began burning. A large amount of smoke is coming out from under the griddle surface.
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Posted by: CJ
Verified Purchase:Yes
Easy to use and cooks food really well! I love the small size for a camping grill and is so easy to set up and store.
Written by a customer while visiting blackstoneproducts.com
Posted by: Vicki B
Verified Purchase:Yes
Great product! Love the ease of cooking and cleaning up!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com