Customer reviews from blackstoneproducts.com
Blackstone - Original 17 In. Countertop Outdoor Griddle with Stainless Steel Front - Silver
Average customer rating
4.6
(747 Reviews)
Rating breakdown 747 reviews
5 Stars
554
4 Stars
136
3 Stars
33
2 Stars
8
1 Star
16
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Blackstone - Original 17 In. Countertop Outdoor Griddle with Stainless Steel Front - Silver
Customer Rating
5
Love your products
on July 27, 2024
Posted by: Jd A
I have your 36 inch Blackstone flat top and now the 17 inch. We love your products and I’ve never had a problem with them.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Not sure yet
on July 28, 2024
Posted by: Dewane C
Just finished seasoning new unit. Significant temerature difference from side to side. Left 450F, middle 520+ F, right 330F. Seaaoning pattern very uneven. We'll see how it cooks!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just bought
on July 28, 2024
Posted by: Jessica B
Have not had a chance to use it yet. Put together easy.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First cook done!
on July 28, 2024
Posted by: Tammy E
Just seasoned and cooked a first meal on our new 17 inch blackstone in preparation for football tailgate season. It was a success!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best little griddle
on July 29, 2024
Posted by: Kevin P
Easy setup gets hot quick he's inconvenient some more not doesn't take a lot of room
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
17” Griddle
on July 29, 2024
Posted by: Connor A
Amazing product. Very good deal on the item and is an amazing space saver.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Warranty
on October 5, 2024
Posted by: Stuart H
On page 3 of owners manual it says “activate your warranty” and describes a 1 yr warranty with the product.No mention of additional cost until you go to “activate” it.
This is deceptive
This is deceptive
Response from blackstoneproducts.comBy Customer Support, January 10, 2025
Thank you for leaving a review! We're sorry about the confusion with the warranty. We offer a free 1-year warranty starting at the date of purchase, but you can buy an additional year if you choose.
If you have any additional questions or any concerns, please email us!
support@blackstoneproducts.com
If you have any additional questions or any concerns, please email us!
support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great product but...
on October 6, 2024
Posted by: William Z
Great product but ridiculous that they charge 20 to have a 1 year warranty. It should hold up but for price, 1 yr warranty should be included
Response from blackstoneproducts.comBy Customer Support, January 15, 2025
Thank you for leaving a review! We would like to apologize for the confusion, all of our units come with a 1-year free manufacturer warranty. Any warranties purchased separately are an additional year after the 1 year free. We hope this helps! If you have any further questions or concerns, please don't hesitate to reach out to support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com