Customer reviews from vinotemp.com
Vinotemp - Wine-Mate 2500HTD Self-Contained Cellar Cooling System - Black
Average customer rating
2.8 out of 5
2.8
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
33%of customers recommend this product. 
(
1 out of 3
)
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Customer Reviews for Vinotemp - Wine-Mate 2500HTD Self-Contained Cellar Cooling System - Black
Customer Rating
1 out of 5
1
Charged right away, but excessive delays
on August 18, 2023
Posted by: Adam
Verified Purchase:Yes
I my credit card was promptly charged. But there have been excessive delays after delays. The website indicated my cooling unit would arrive in 6 to 8 business days. After placing the order, I am told that is made to order and takes 6 to 8 weeks. It has been about 6 weeks already, and I have twice been told the unit would be shipped on a particular date, and that day comes and goes with no shipment. Meanwhile, it is the heat of summer and my wine is not getting cooled.
Written by a customer while visiting vinotemp.com
Customer Rating
3 out of 5
3
Winemate 2500 HTD wine cooler
on August 5, 2023
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Does not work for more than a few years. Registration for warranty website does not work and communications with the company are a hassle. Do not recommend this product!
No, I would not recommend this to a friend.
Written by a customer while visiting vinotemp.com
Customer Rating
5 out of 5
5
Good, quick service
on September 30, 2023
Posted by: SCGrandpa
from Clemson, SC
Gender:Male
Verified Purchase:Yes
I ordered a replacement cooling unit. It was shipped quickly and arrived promptly. I had an issue with some shipping damage and it was promptly resolved without issue.
I would recommend this to a friend!
Written by a customer while visiting vinotemp.com
Customer Rating
1 out of 5
1
Wine-Mate 2500-HTD Self-Contained Humidity & Tempe
on October 2, 2023
Posted by: Sabrina
Verified Purchase:Yes
The venting requirement is huge and creates an eye sore. No returns, never again.
No, I would not recommend this to a friend.
Written by a customer while visiting vinotemp.com
Customer Rating
4 out of 5
4
Great unit to cool down 150 cf box.
on July 22, 2025
Posted by: Kris
from Castle Pine, CO
Verified Purchase:Yes
Great unit to cool down a 150 cf box. This was a replacement for an older Wine mate/Vino temp unit and it’s much more noisy unfortunately. The dimensions were spot on.
Written by a customer while visiting vinotemp.com