Customer reviews from myplusone.com
plusOne - Personal Massager - Purple
Average customer rating
4.7
(2,484 Reviews)
Rating breakdown 2,484 reviews
5 Stars
2,060
4 Stars
283
3 Stars
72
2 Stars
51
1 Star
18
96%of customers recommend this product.
(
2,295 out of
2,400)
Customer Reviews for plusOne - Personal Massager - Purple
Customer Rating
2
Poor communication.
on April 17, 2025
Posted by: EB&JT
Gender:Female
My husband and I have bought 3-4 of these in the past 3years. We feel in love with it the 1st time we experienced with it. In the heat o the moment we name him “Go-To”
Unfortunately everyone that we have purchased, went out on us in a very short period of time. On the warranty page of the website, I have filled out my information and submitted it and waited and waited and waited on a response. After the second time I just gave up on waiting for a response. We currently have two that do not work in two separate ways. One of them only works when it wants to and will stop working in the middle of utilizing it. And the other one we never know if it’s charging or not because the light doesn’t work. As much as we would like to I’m most definitely hesitant Which makes us on purchasing more products. Enjoy the item, however the company seems not care about communication with their customers.
Unfortunately everyone that we have purchased, went out on us in a very short period of time. On the warranty page of the website, I have filled out my information and submitted it and waited and waited and waited on a response. After the second time I just gave up on waiting for a response. We currently have two that do not work in two separate ways. One of them only works when it wants to and will stop working in the middle of utilizing it. And the other one we never know if it’s charging or not because the light doesn’t work. As much as we would like to I’m most definitely hesitant Which makes us on purchasing more products. Enjoy the item, however the company seems not care about communication with their customers.
No, I would not recommend this to a friend.
Response from myplusone.comBy Marj, Beacon Wellness, April 21, 2025
Hello, EB&JT!
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Written by a customer while visiting myplusone.com
Posted by: Happy hubby in CO
Verified Purchase:Yes
My wife loves this little "massager " the best out of the others. Flexible and soft and vibration patterns are fun and exciting!
Response from myplusone.comBy Marj, Beacon Wellness, May 5, 2025
Dear Happy hubby in CO,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed using plusOne® personal massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
You may also like vibrating super bullet. Beginner friendly and easy to use with a textured handle for enhanced grip.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed using plusOne® personal massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
You may also like vibrating super bullet. Beginner friendly and easy to use with a textured handle for enhanced grip.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Written by a customer while visiting myplusone.com
Customer Rating
5
Would buy again!
on June 3, 2025
Posted by: ms181
from Texas
Gender:Female
Lost my first one so I had definitely had to repurchase! So easy and discrete to use by yourself or with your partner. If you’re nervous to use a toy for this first time this is a great one especially with all the settings!
I would recommend this to a friend!
Response from myplusone.comBy Ann, Beacon Wellness, June 4, 2025
Dear Ms181,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the plusOne® personal massager. Your kind words truly made our day!
Thanks for the 5-star rating!
If you are ready to explore new adventures, check out our other products. Please visit us at https://myplusone.com/
At Beacon Wellness, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to improve and serve you better continually.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the plusOne® personal massager. Your kind words truly made our day!
Thanks for the 5-star rating!
If you are ready to explore new adventures, check out our other products. Please visit us at https://myplusone.com/
At Beacon Wellness, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to improve and serve you better continually.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
2
Fun
on June 28, 2025
Posted by: Krazy6969
from Breckenridge Michigan
Gender:Female
I got this 2 months ago only used it a handful of times now it turns on but doesn't vibrate
Response from myplusone.comBy Gin, Beacon Wellness, June 30, 2025
Dear Customer,
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500 Email: info@myplusone.com
Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500 Email: info@myplusone.com
Or you may visit our website to submit ticket for immediate assistance at https://myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
3
Ehhh
on July 3, 2025
Posted by: Cat093
from Beaufort SC
Gender:Female
I would have given 5 stars because the performance of this toy is 100% better than any of the many ones that I’ve tried! One of my favorites hands down, but because it’s now not working after only owning it for about 8 mos I have to give it 3 stars. I’ve troubleshot every possible solution but it seems it’s not something I’m qualified to fix. After I charged it fully and it turns on and will vibrate until it slightly is bumped against any object it immediately stops functions. It seems like there may be a short circuit or something in this faulty product.
No, I would not recommend this to a friend.
Response from myplusone.comBy Marj, Beacon Wellness, July 8, 2025
Hello, Cat093!
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Written by a customer while visiting myplusone.com
Customer Rating
5
Must try!
on July 3, 2025
Posted by: Mrs.Parks
from New Iberia la
Gender:Female
I love this so much! I knew from the shape I was gonna like this but I’m surprised how often I fend myself grabbing this over everything else in my drawer. The vibes are strong, and I normally don’t use the patterns often but this one has a pattern that I use often.The size of the head is perfect, not too big, and the flexibility allows you to roll it around. I can climax multiple times with it in one session!!! Highly recommend this.
I would recommend this to a friend!
Response from myplusone.comBy Ann, Beacon Wellness, July 4, 2025
Dear Customer,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the plusOne® personal massager. Your kind words truly made our day!
Thanks for the 5-star rating!
If you are ready to explore new adventures, check out our other products. Please visit us at https://myplusone.com/
At Beacon Wellness, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to improve and serve you better continually.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the plusOne® personal massager. Your kind words truly made our day!
Thanks for the 5-star rating!
If you are ready to explore new adventures, check out our other products. Please visit us at https://myplusone.com/
At Beacon Wellness, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to improve and serve you better continually.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Written by a customer while visiting myplusone.com
Customer Rating
5
all around great product.
on July 6, 2025
Posted by: iluv
from Texas
Gender:Female
i got this a few weeks ago. amazing product. its just a little loud, but not much. very strong, perfect shape.
I would recommend this to a friend!
Response from myplusone.comBy Marj, Beacon Wellness, July 8, 2025
Dear Iluv,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed using plusOne® personal massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
You may also like vibrating super bullet. Beginner friendly and easy to use with a textured handle for enhanced grip.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed using plusOne® personal massager. Your kind words truly made our day!
At Plus One, we strive to provide the best possible service and products to our valued customers, and it’s incredibly rewarding to know that we have met your expectations. Your feedback not only motivates us but also helps us to continually improve and serve you better.
You may also like vibrating super bullet. Beginner friendly and easy to use with a textured handle for enhanced grip.
If there’s anything else we can assist you with, or if you have any further comments or suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Written by a customer while visiting myplusone.com
Posted by: Marty
from Maine
Gender:Female
Verified Purchase:Yes
It is honestly just fine. I feel like the flexible neck makes it harder to control pressure and the on/off button is tough to push. Not huge issues, but things that could be improved on.
No, I would not recommend this to a friend.
Response from myplusone.comBy Marj, Beacon Wellness, August 11, 2025
Hello, Marty!
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
We sincerely apologize that the product you received has failed to meet your expectations. We are committed to providing the ultimate customer experience, and we really want to make it up to you.
Please feel free to contact us on the following line to provide you an immediate resolution in your concern:
Phone number: (781) 449-9500
Email: info@myplusone.com
Or you may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
Written by a customer while visiting myplusone.com