Customer reviews from homedics.com
Homedics - Gentle Touch Gel Cordless Massager with Heat - Gray
Average customer rating
4.5
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
26
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
29 out of
33)
Customer Reviews for Homedics - Gentle Touch Gel Cordless Massager with Heat - Gray
Customer Rating
3
Eh not what expected
on September 10, 2021
Posted by: Stef05
from Oroville,ca
[This review was collected as part of a promotion.] It wasn’t what i expected i thought it would feel nice but it didnt really feel nice t hurt after some time to me and husband. If use I recommend only for about a minute because longer than that and it hurt personally.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, September 14, 2021
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on the appropriate team.
Written by a customer while visiting homedics.com
Posted by: Satisfied user
from The World
Length of ownership:1 month
Verified Purchase:Yes
The rubber tab (affixed on the lower right in the above photo) is not strong enough to bear the weight of the device. When we used it to lift the massager it broke off making a return for any other reason compromised. Other than that the massager works well and fulfills its purpose.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
Defective
on May 9, 2023
Posted by: Cepo
from Detroit
Length of ownership:1 week
I’ve purchased two of these in the last year and both were defective. The motor died in the first one after one use and the second shuts off every 60 seconds. I’ve used other homedics massagers and they were great. This line is just cursed.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, May 10, 2023
Wow, two units back-to-back? We are sorry to hear this. Please reach out to our Consumer Relations Department for Warranty assistance.
1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com.
1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com.
Written by a customer while visiting homedics.com