Customer Reviews for Homedics - Thera-P Handheld Holt & Cold Massager with 9 attachements - Blue
Customer Rating
1
Attachments unexplained/Could cause harm
on February 26, 2022
Posted by: CK2022
from Midwest
Length of ownership:1 week
The instructions did a great job explaining the hot and cold attachments. On the remaining seven attachments, they are listed with pictures. More details regarding the use/purpose of these attachments are needed. I took this to my Physical Therapist and she explained the attachments. Her explanations could have easily been added to the instructions. Two of the attachments could have caused more harm to my neck if I had used them. Please consider adding the attachment details to future products. Many of us are advised to buy these, but we are not knowledgeable in the use. To use a familiar saying, "Help us help ourselves."
This Item is not like my last massager. Its is terribly built and doesn't massage well.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, March 8, 2022
We are sorry to hear this. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on the appropriate team.
Attachment H doesn't fit base. When you turn massager on, it comes off of base, won't stay on. Can't reach Homedics by phone. On hold nearly hours. Gave up.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, March 16, 2022
We are sorry to hear this. We were unable to locate a record for you using the information you have provided. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
3
Lightweight but disappointed
on June 8, 2022
Posted by: Little Foot
from Sacramento
Length of ownership:3 months
The attachment that you use for heat that has metal on it, falls off repeatedly. The other attachment that has the blue soft plastic type stuff on it won't even fit on the massager. Have had a Homedics massager that was much nicer than this that hadn't been to use often and got a short in the cord. It cannot be used any longer. If there was a place I could take my old Homedics massager to to have the cord fixed I would. It's the best massager I ever owned.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, June 10, 2022
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Not powerful at all. This is supposed to be for deep tissue? Hardly. I've had a lot of bad luck lately with Homedics products. They used to be the best quality. Definitely not now. Also, why in the world is the cord so short?