This was purchased as a gift for my son, a person who moves pianos. Was pleased that he could use it on achy areas as needed. Allowed me to use it on my shoulder which felt amazing.
I bought this a week ago the attachments fall off. When you let off pressure attachments fall off. Very maddening.!!!
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, December 18, 2020
We are sorry to hear this. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
This massager is short on strength/power. Two of the attachments kept falling off. Yes, we read and followed the instructions, but, regardless, all or none of the attachments should remain in place and secure. If it was user malfunction, it would be safe to say none of the attachments would be work/securely attach. I have already requested return instructions. So disappointed...
I purchased this to complement 2 other homemedics massagers I have. It's very nice and the gentle massage on bony parts (feet, shoulders, etc.) Is nice. Only negative that I see is the cold therapy head won't stay on. Clearly a design flaw but for the money, it works well.
I wanted to love this but it has issues. The attachments fall off constantly. The heat doesn't work. The vibration is so strong that even on the lowest setting I can't use it on my neck as it makes me nauseous. Pretty disappointed, unfortunately.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, June 4, 2020
We are sorry to hear this. Please return the massager to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
She loves the hot and cold. I replaced a fancy one that she bought 30 years ago and the company doesn't exist anymore. This is the closest one I found for her.
I bought this a couple of weeks ago so far it's worked fine with the exception of the cold pack it doesn't stay on. When you snap it into place as soon as you turn it on it pops off