Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Recirculating - Wall Range Hood - Stainless Steel
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for KitchenAid - 36 inches - Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
2
Filter hard to insert
on December 11, 2023
Posted by: Bianca123
from PA
I've had this hood for 2 years and it works ok. Builds up grease fairly easily, which isn't a problem because it's easy enough to clean. The issue is to put the filters back on. I dread this every time. It is cumbersome, I can never do it right. My husband sometimes gets it on with brute force. We've looked a the instructions many times but can't figure out an easy way to make put it back in. Once it's in, it fits like a glove. Wish this part was easier.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 14, 2023
Thank you for sharing your experience with us, Bianca123. We apologize for the concerns that you are experiencing with your Canopy Hood and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 447389.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Commercial Range Hood
on November 6, 2023
Posted by: LaliD
from Eastern Shore, MD
[This review was collected as part of a promotion.] Paired this baby up with the 36" Kitchenaid Freestanding Commercial Range, in blue. What a dynamic duo!!! Very pleased with our choice. In fact the entire kitchen represents the beauty and quality of Kitchenaid products, both large & small appliances, even the accessories. Thank you Kitchenaid, quality you can count on!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Good hood, terrible filter design
on November 11, 2024
Posted by: Daniel frustrated
from Augusta, GA
The hood itself works well. HOWEVER - removing and replacing the baffle filters is nearly impossible. The instructions don't help, and good luck finding a video to guide you. It's not at all clear from the diagrams exactly how the filters are supposed to sit in the hood, as you seemingly need to defy the laws of physics to fit the filter into the tracks. Please help, Kitchenaid!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 13, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Vent Hood. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Ventilation_and_Hoods and select your Vent Hood style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Vent Hood model/serial number, and reference Case # 622643
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com