Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Recirculating - Wall Range Hood - Stainless Steel
Average customer rating
3.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for KitchenAid - 36 inches - Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
1
Auto ON Fan Feature should be ripped out
on November 14, 2022
Posted by: Msdolphin
from Reno, Nevada
I have a new home, with a new Kitchenaid Hood. This “feature” is a nightmare because once it goes on by itself, I can’t turn it off. This hood goes on by itself with full force when I am heating my teapot. Nothing else is cooking on the stove but a teapot. I turn off the stove and the fan keeps blasting for 5 minutes. Steam triggers it, not a smokey pan frying bacon. You’d never know this was a “feature or a good thing”. Now I can’t use my teapot. I called KitchenAid tech service today and they are denying there is something wrong with it, nor want to service the sensor. This automatic feature didn’t go on when I was frying tortillas with a high flame, it only went on this morning full “boost” blast with my little teapot on medium heat. I do not recommend this hood. I’m asking my builder Toll Brothers to take it out and give me a different brand. This is a newly installed hood in 2022. Model KVWC906KSS
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, November 18, 2022
Thank you for sharing your experience with us, Msdolphin. We apologize for the concerns that you are experiencing with your Canopy Range Hood and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Kitchen22*
on November 2, 2022
Posted by: Kitchen22*
from Saint Johns, FL
[This review was collected as part of a promotion.] We purchase our hood from the builder, and we love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks Good
on December 1, 2022
Posted by: LKTM
from San Diego, CA
[This review was collected as part of a promotion.] Aesthetically looks great. The motherboard burnt on the first try. After nearly four months of frustrated rounds of phone calls to customer service, had to escalate it to corporate via the BBB complaint. Took corporate only two weeks to correct it with a replacement vent hood. It was clearly a defective motherboard, which I hope is an aberration. Adam at corporate was totally awesome! New vent hood works well. The only thing I wish I should have done is to buy a bigger fan motor. The recommended 585 CFM fan motor is not adequate as the smart heat sensor on the vent hood automatically kicks in whenever the front area near the control switches heats up while cooking with lowest fan setting.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic Features
on March 12, 2022
Posted by: KD52
from St Augustine Florida
[This review was collected as part of a promotion.] Been using this hood for more than a month now and have really found this piece of equipment worth the money. The hoods motor really pulls out the smell’s while cooking.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com