Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
4
Nice but a complete learing lesson again with this
on November 17, 2025
Posted by: fhfhhfhoe
Verified Purchase:Yes
Got to replace Iphone 15, it made it harder for me to reset accounts the camera is differnt and still trying to figuer out how to use it with all the software updates. I can still use my old charger so that a good thing. At 71 this will take a while to fuiger out all the things I can do with it. My big problem in the begining was every time I would pull it from my side the camera would turn on. Was a side button causing this had to turn off that fuction. Like I said a lot to learn.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 1, 2025
Hey there, we appreciate you sharing your experience. It sounds like you’ve recently replaced your iPhone 15 to the 17 Pro Max and have been navigating quite a few changes like resetting accounts to adjusting to the new camera and software updates and while managing unexpected quirks like the camera turning on from the side button can surely feel overwhelming. You’ve already made great progress by customizing settings to suit your needs, and it’s wonderful that your old charger still works. With a bit more time, we are confident you’ll feel more comfortable exploring all the features at your own pace. We are here to help if you need guidance along the way and thank you for being part of the AT&T family.
Written by a customer while visiting ATT.com
Posted by: KHill828
from Melissa, TX
Verified Purchase:Yes
Great phone and the trade-in process was extremely easy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Gary Good
from Phoenix, AZ
Verified Purchase:Yes
Done good, by goodly people
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: XTRMEDM
Verified Purchase:Yes
Just got this phone so I’m still getting used to all the new features. So far I love this phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: LeeAM
from Sonoma County California
Verified Purchase:Yes
The Camera makes it worth the upgrade
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jarnae
from Houston, TX
Verified Purchase:Yes
Great phone, love the camera and Apple Intelligence
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 9, 2025
Jarnae, we are glad to hear you’re enjoying your phone! It’s great that the camera and Apple Intelligence are making such a positive difference for you. At AT&T our goal is to keep delivering features that make your experience even better and if you need any help with exploring the device features, we are here to help. Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
3
Seems slower than my 14 Pro Max. Average phone.
on November 15, 2025
Posted by: TXTTU13
Verified Purchase:Yes
Just an average phone, seems my iPhone 14 Pro Max was faster and doesn’t lag as bad. Photo quality is better but not sure the speed is worth the trade. Also, I went with the orange one because it was supposed to ship faster, took 20 days longer to receive than expected. Should have gotten black or white.
Response from ATT.comBy AT&T CARE - Isabella, December 19, 2025
Thanks for sharing your thoughts with us.
We understand how important it is to feel happy with your upgrade, and we’re sorry to hear that the iPhone 17 Pro Max hasn’t lived up to your expectations. We know it can be discouraging when a new device doesn’t feel as exciting as you hoped, and we truly appreciate your openness in letting us know.
We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
This is a helpful resource designed to make the most of your device. It provides easy-to-follow explanations of the latest features, guidance on customizing your settings, and practical tips to extend battery life and boost overall performance. We hope this makes your iPhone experience smoother and more enjoyable.
At AT&T, our focus is on helping you get the best out of your technology—whether that means exploring device capabilities, planning upgrades, or choosing the plan that fits your lifestyle. If you’d like tailored support or advice for your iPhone 17 Pro Max, our team is always ready to assist.
We understand how important it is to feel happy with your upgrade, and we’re sorry to hear that the iPhone 17 Pro Max hasn’t lived up to your expectations. We know it can be discouraging when a new device doesn’t feel as exciting as you hoped, and we truly appreciate your openness in letting us know.
We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
This is a helpful resource designed to make the most of your device. It provides easy-to-follow explanations of the latest features, guidance on customizing your settings, and practical tips to extend battery life and boost overall performance. We hope this makes your iPhone experience smoother and more enjoyable.
At AT&T, our focus is on helping you get the best out of your technology—whether that means exploring device capabilities, planning upgrades, or choosing the plan that fits your lifestyle. If you’d like tailored support or advice for your iPhone 17 Pro Max, our team is always ready to assist.
Written by a customer while visiting ATT.com
Posted by: Ken James
from Norway, SC
Verified Purchase:Yes
Enjoying my new phone!!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com