Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: Riffat Chughtai
from Pennsylvania
Verified Purchase:Yes
Great experience with ATT trade in program
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: kdaskew
from Presently travelling.
Verified Purchase:Yes
Am not able to either perform or minimally perform some of the basic functions I was able to perform with my worst Android phone. Which I could return the phone and back out of the service contract without penalty!
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, December 16, 2025
Hello there, we appreciate you taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration. Your ability to perform basic functions is important, and it’s concerning that your new iPhone 17 Pro Max isn’t meeting your expectations. We’d like the opportunity to make this right, please complete our self- service form: https://www.att.com/get-support/?source=ILC208383817,so we can troubleshoot the issues you’re encountering and discuss possible solutions, including evaluating your options under the service contract. Your satisfaction is very important to us, and we are here to help!
Written by a customer while visiting ATT.com
Posted by: Mike M59
from Knoxville, TN
Verified Purchase:Yes
This was a necessary change for me. The old iPhone needed new battery. The new iPhone 17 pro max is awesome. The battery life is incredible. The screen clarity is superb. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jessicavanemon
from New York
Verified Purchase:Yes
The order is good I really love it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Julie 46121
from Indiana
Verified Purchase:Yes
My texts now lag and freeze up frequently. I was kicked out of my Facebook account and it took me 2 weeks to get it sorted out. There's really nothing exciting about it, and the problems are annoying. I would not recommend!
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, December 16, 2025
Hey Julie, thank you for taking the time to share your feedback. We sincerely apologize that you experienced lagging texts, app account issues, and other frustrations. We understand how these interruptions can impact your day-to-day use and we want to make things right and to help address these problems we recommend ensuring your device software is up to date and also checking for any specific updates in the App store can sometimes help resolve freezing and lagging. Rest- assure, we are here to help check options or troubleshoot on the device if the issue persists. In the meantime, you can also feel free to reach out to Apple support at: https://support.apple.com/ as they can help with diagnostic check whether the issue is related to the hardware or software. Your input is valuable, and we hope to restore your confidence in our products, thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: Kittymiles
from Florida
Verified Purchase:Yes
Love the new phone and the photos it takes couldnt be happier
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Cocoabeeare
from North Carolina
Verified Purchase:Yes
Just switched from android to IPhone 17 pro max and I am so happy I did. I love it. So easy to use
Written by a customer while visiting ATT.com
Posted by: ATLTILLDADEFOFME
from Atlanta, Georgia
Verified Purchase:Yes
Amazing clarity on voice calls, the music sounds awesome, the visuals are on point. This is my first time getting a bright colored phone and I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com