Hello there, thank you for your feedback on the iPhone 17 Pro Max. We understand your frustration with the performance and the issue with the charging port. This is not the experience we want you to have with your new device, we can help troubleshoot the performance concerns and help check option for the charging port. Your satisfaction is important to us, and we’re committed to making this right.



Here are few tips you can try and see if it helps with the device performance:

1.Restart or force restart your iPhone: Clears RAM and temporary files to refresh system performance.

2.Update iOS and apps: Ensures the latest performance optimizations, bug fixes, and app compatibility.

3.Clear storage and offload unused apps: Free up at least 10–20% of storage and offload apps to reduce burden on RAM and CPU

4.Disable Background App Refresh and notifications: Prevents unnecessary background processing.

5.Turn off Low Power Mode: Allows full processor and GPU speed by removing performance restrictions.

6.Reduce motion and graphics effects: Enable Reduce Motion and Reduce Transparency in Accessibility settings to lessen GPU load

Hey there, thank you for sharing your feedback on the iPhone 17 Pro Max. We’re sorry to hear the color wasn’t what you expected, we understand how important it is to get exactly what you had in mind. The color you received may appear slightly different due to lighting, screen settings, or the finish of the device. We’d be happy to help you explore options so you can get the color you truly want. Thank you for sharing your feedback, it helps us improve both our product descriptions and your shopping experience.