Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: Jomc
from Georgia
Verified Purchase:Yes
Phone is amazing coverage is ok
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 6, 2026
Thank you for sharing your experience! We are happy to hear that you find the Apple iPhone 17 Pro Max amazing. Please reach out to us via direct message on our official social media channels, so we can look up your location and check the network status in your area in case it needs any improvement:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Stonewall Louisiana
Verified Purchase:Yes
Slow and freezes while video calls.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, September 8, 2026
Thank you for sharing your experience with us. We are sorry to hear that your iPhone 17 Pro Max is running slow and freezing during your video calls, as we know how important a reliable connection is. Please reach out to us directly through the channels below, so we can help troubleshoot this issue and find a solution.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Optimus Rhyme
from KCMO
Verified Purchase:Yes
Fast, easy, and my new favorite!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 14, 2026
We are happy to hear that the iPhone 17 Pro Max is your new favorite device and that you are enjoying how fast and easy it is to use! If you ever have questions or want to share your favorite features, please feel free to reach out to us on social media.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
1
No respect
on August 31, 2026
Posted by: JAFMnunber 1
Do you want to keep me as a customer?
Then get me an upgrade option that respects what I have been paying you for years!
Try and not be stupid and arrogant.
Then get me an upgrade option that respects what I have been paying you for years!
Try and not be stupid and arrogant.
Response from ATT.comBy AT&T CARE - Pablo, August 31, 2026
Hello, JAFMnunber 1. Thank you for sharing your love for the new Apple iPhone 17 Pro Max! We are sorry to hear about the difficulties you faced while trying to find the right upgrade option, and we apologize for the trouble.
We value your loyalty and want to make sure you get the best deal possible. Please fill out our secure support form so we can assist you directly:
🔗 https://www.att.com/get-support/
For the fastest assistance, you can also send a direct message to our official support team anytime on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
We value your loyalty and want to make sure you get the best deal possible. Please fill out our secure support form so we can assist you directly:
🔗 https://www.att.com/get-support/
For the fastest assistance, you can also send a direct message to our official support team anytime on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: I love the orange color
from Urbandale Iowa
Verified Purchase:Yes
Overheats at times expensive but reliable
I would recommend this to a friend!
Response from ATT.comBy ATTCare_Yvette, August 31, 2026
We apologize for the battery performance issue. Here are a few troubleshooting options we hope will help. Install available updates, review battery usage, reduce background activity, and test with a compatible certified charger. Please also note that Apple does carry a one-year manufacture warranty from the day of purchase. We appreciate your feedback.
Written by a customer while visiting ATT.com
Posted by: MCFH
Verified Purchase:Yes
Love new phone, color - easier to find. New features.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
This phone is bigger, but I love it! Great for watching stuff and PHOTOS are amazing! 10 out of 10!
Written by a customer while visiting ATT.com
Posted by: JoeCCC
from New york
Verified Purchase:Yes
This is the best camera on any IPhone I have ever own.
I would recommend this to a friend!
Written by a customer while visiting ATT.com