Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
5 out of 5
5
Like the new design
on January 24, 2026
Posted by: BMartin77
from Gainesville TX
Verified Purchase:Yes
More sturdy than my previous 13 Pro Max and I love the upgraded iOS system. It drained my 13 but works as it should on my 17.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Average
on January 24, 2026
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I don’t think it’s as fast as the iPhone 15 the Face ID has to be very particular or it doesn’t work. The 15 would work from almost any angle
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Great Phone……Except 🤔
on January 22, 2026
Posted by: Cowboy1963
from Pahrump, NV.
Verified Purchase:Yes
The ONLY thing that I really don’t like about this phone is having to “touch” the screen with my finger multiple times on the same thing before it responds. Other than that it’s a solid phone.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, February 4, 2026
Thank you for sharing your feedback on the iPhone 17 Pro Max, we’re so glad to hear you’re enjoying your phone overall! We understand how frustrating it can be when the screen doesn’t respond as expected. You might find that adjusting your touch sensitivity settings or ensuring your screen is clean and free from debris can help improve responsiveness. If the issue continues, we are here to walk you through some quick troubleshooting steps and find a fix or you can also consider reaching out to https://support.apple.com/ where they can run a diagnostic on the device and assist further. We truly appreciate your input as it helps us make our products even better.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Nice phone
on January 21, 2026
Posted by: Harp89
from St. Louis, MO
Verified Purchase:Yes
The phone looks and works great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I love my phone
on January 21, 2026
Posted by: Miranda863
Verified Purchase:Yes
💕 I love my phone it’s great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
10
on January 21, 2026
Posted by: Kimisha thomas
from Senatobia ms
Verified Purchase:Yes
That was good I happy for u
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Waiting
on January 21, 2026
Posted by: Jaebert
from Bethlehem, PA
Verified Purchase:Yes
Great service once we were seen. We had an appointment but had to wait for 20 minutes past the appointment time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
I made a mistake.
on January 20, 2026
Posted by: Jaylynn
from Mesa AZ
Verified Purchase:Yes
I switched from Verizon thinking the service was going to be better. I’m ready to go back. There’s never more than 2 bars for service and if I’m not connected to WiFi my stuff takes FOREVER. I’m not gonna lie, I wish I had stayed with Verizon.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, February 2, 2026
Hey Jaylynn, thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating it can be when your service doesn’t meet expectations. Reliable coverage is important, and we never want you to feel disappointed after making the switch. We’d love the chance to look into your specific location and see if there are ways to improve your signal strength and data speeds. Please reach out to us by completing our self- service form: https://www.att.com/get-support/?source=ILC208383817, so we can work on a solution together. Your feedback matters, and we appreciate you giving us the opportunity to make things right.
Written by a customer while visiting ATT.com
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