The ONLY thing that I really don’t like about this phone is having to “touch” the screen with my finger multiple times on the same thing before it responds. Other than that it’s a solid phone.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, February 4, 2026
Thank you for sharing your feedback on the iPhone 17 Pro Max, we’re so glad to hear you’re enjoying your phone overall! We understand how frustrating it can be when the screen doesn’t respond as expected. You might find that adjusting your touch sensitivity settings or ensuring your screen is clean and free from debris can help improve responsiveness. If the issue continues, we are here to walk you through some quick troubleshooting steps and find a fix or you can also consider reaching out to https://support.apple.com/ where they can run a diagnostic on the device and assist further. We truly appreciate your input as it helps us make our products even better.
I switched from Verizon thinking the service was going to be better. I’m ready to go back. There’s never more than 2 bars for service and if I’m not connected to WiFi my stuff takes FOREVER. I’m not gonna lie, I wish I had stayed with Verizon.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, February 2, 2026
Hey Jaylynn, thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating it can be when your service doesn’t meet expectations. Reliable coverage is important, and we never want you to feel disappointed after making the switch. We’d love the chance to look into your specific location and see if there are ways to improve your signal strength and data speeds. Please reach out to us by completing our self- service form: https://www.att.com/get-support/?source=ILC208383817, so we can work on a solution together. Your feedback matters, and we appreciate you giving us the opportunity to make things right.