Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: joseschz
from Houston, Texas
Verified Purchase:Yes
I switched from my Samsung S24 Ultra to iPhone but it has cons and pros, definitely if you like the camera on Samsung do not switch to iPhone not worth it at all.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, February 4, 2026
Thank you for taking the time to share your experience, Jose.
Switching between brands can definitely feel like a big adjustment, especially when it comes to camera performance since each one has its own strengths and style.
If you have more questions about getting the most of your iPhone, please refer to the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
This is a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.
Switching between brands can definitely feel like a big adjustment, especially when it comes to camera performance since each one has its own strengths and style.
If you have more questions about getting the most of your iPhone, please refer to the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios
This is a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.
Written by a customer while visiting ATT.com
Posted by: JayJay313
from Detroit Michigan
Verified Purchase:Yes
Better service then older model 15
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Southfield, MI
Verified Purchase:Yes
My new phone came with additional security features which are now more than ever, necessary. I love the color and everything about this device.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BKLN
from Ithaca ny
Verified Purchase:Yes
Besides the camera and ai features nothing to great my phone hangs up and doesn’t show real locations
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, February 3, 2026
Hello there!
We're sorry to hear that you've been dealing with performance issues and location glitches. We understand how important it is to feel confident in your new device, and experiencing problems right away is not the kind of start we want for you.
We'd love to help you fix this situation, please complete our self-service form: https://www.att.com/get-support/?source=ILC309046520
with more details about your experience.
Once submitted, our dedicated team of agents will look into your case and reach out to you as soon as possible.
Feedback like yours is what helps us improve, so thank you for submitting this review and for being part of our community.
We're sorry to hear that you've been dealing with performance issues and location glitches. We understand how important it is to feel confident in your new device, and experiencing problems right away is not the kind of start we want for you.
We'd love to help you fix this situation, please complete our self-service form: https://www.att.com/get-support/?source=ILC309046520
with more details about your experience.
Once submitted, our dedicated team of agents will look into your case and reach out to you as soon as possible.
Feedback like yours is what helps us improve, so thank you for submitting this review and for being part of our community.
Written by a customer while visiting ATT.com
Posted by: You are someone special
Verified Purchase:Yes
You can sell me internet very fast and send me a system out really quick. When I try to get a phone it's very difficult. Why it easier for me to get internet and not a phone?
Response from ATT.comBy AT&T CARE - Isabella, February 3, 2026
Hello, and thank you for raising this issue.
We’re really sorry for the inconvenience — getting a new device should feel simple, not stressful. Phone orders can sometimes involve additional verification or inventory‑related steps, but we know that doesn’t make the process any less discouraging.
We'd love to help you get the iPhone 17 Pro Max you've been expecting, please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520
Once submitted, our team of experts will review your case and get in contact with you.
We appreciate you taking the time to leave this review. Feedback like yours helps us understand where customers are running into trouble so we can continue improving the experience.
Thank you for being part of AT&T.
We’re really sorry for the inconvenience — getting a new device should feel simple, not stressful. Phone orders can sometimes involve additional verification or inventory‑related steps, but we know that doesn’t make the process any less discouraging.
We'd love to help you get the iPhone 17 Pro Max you've been expecting, please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520
Once submitted, our team of experts will review your case and get in contact with you.
We appreciate you taking the time to leave this review. Feedback like yours helps us understand where customers are running into trouble so we can continue improving the experience.
Thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Twittie
Verified Purchase:Yes
Great phone love it especially the color
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: BigCity7
from New York, NY
Verified Purchase:Yes
Great device, faster functionality, nice look!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Zoeb
Verified Purchase:Yes
Great and does alot with my phone
Written by a customer while visiting ATT.com