Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: Ven G
from Southaven Ms
Verified Purchase:Yes
Love the iPhone 17 pro max
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sistex
from Houston, Tx
Verified Purchase:Yes
Hard to see things on this screen if there is any ambient light. Standard type size is very small so altho this screen is bigger than my Iphone 21, it is much harder to read or see anything. I was better off before.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, February 6, 2026
Hi there! We completely understand how frustrating it can be to upgrade to a bigger phone and feel like the display isn’t as comfortable or easy to read as you expected. Larger screens can take a little getting used to, and sometimes the default settings don’t match what feels right for your eyes.
We'd love to help you improve your experience with your new iPhone. Please follow the following steps:
-Display Zoom: This makes the entire interface scale up — not just the font.
Settings → Display & Brightness → Display Zoom → Larger Text / Zoomed
-Increase text size: Settings → Accessibility → Display & Text Size → Larger Text
-Bold Text: Same menu as above. Turning on Bold Text improves readability dramatically on bright screens.
-Increase screen brightness: Settings → Display & Brightness → turn off Auto‑Brightness
Then manually raise brightness.
-Reduce transparency & increase contrast: Settings → Accessibility → Display & Text Size → Increase Contrast → Reduce Transparency → Differentiate Without Color.
We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.
We'd love to help you improve your experience with your new iPhone. Please follow the following steps:
-Display Zoom: This makes the entire interface scale up — not just the font.
Settings → Display & Brightness → Display Zoom → Larger Text / Zoomed
-Increase text size: Settings → Accessibility → Display & Text Size → Larger Text
-Bold Text: Same menu as above. Turning on Bold Text improves readability dramatically on bright screens.
-Increase screen brightness: Settings → Display & Brightness → turn off Auto‑Brightness
Then manually raise brightness.
-Reduce transparency & increase contrast: Settings → Accessibility → Display & Text Size → Increase Contrast → Reduce Transparency → Differentiate Without Color.
We recommend checking out the iPhone User Guide: https://support.apple.com/guide/iphone/welcome/ios It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance. We hope this makes your iPhone easier and more enjoyable to use.
At AT&T, our goal is to help you get the most out of your technology—whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you.
Written by a customer while visiting ATT.com
Posted by: DeafSteven
from Central Florida
Verified Purchase:Yes
Smooth and fast processing speed!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sequoria K
from Marion, SC
Verified Purchase:Yes
Love the phone came a little later than I expected but overall greay
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Dalton m
from Houston TX
Verified Purchase:Yes
Extremely slow and laggy, freezes
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, February 26, 2026
Hi Dalton, thanks for your feedback.
We’re sorry to hear your iPhone 17 Pro Max has been slow and freezing—that’s not the experience we want for you.
If the issue continues, please try restarting the device, checking for the latest iOS update, and making sure you have enough available storage. If the lag happens while using data, resetting network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings) can also help.
If problems persist, we recommend reaching out to Apple Support or visiting an Apple or AT&T store so they can run diagnostics and assist further. We appreciate you sharing your experience.
We’re sorry to hear your iPhone 17 Pro Max has been slow and freezing—that’s not the experience we want for you.
If the issue continues, please try restarting the device, checking for the latest iOS update, and making sure you have enough available storage. If the lag happens while using data, resetting network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings) can also help.
If problems persist, we recommend reaching out to Apple Support or visiting an Apple or AT&T store so they can run diagnostics and assist further. We appreciate you sharing your experience.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Jackson Ms
Verified Purchase:Yes
I bought the iPhone 17 Pro Max and it crashed not long after I started using it, which is unacceptable for a brand-new, expensive phone. Beyond the camera improvements, it doesn’t feel any different from previous models. Performance and features are mostly the same, making the upgrade feel unnecessary. Overall, it’s overpriced for what it offers and disappointing considering Apple’s reputation.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, February 25, 2026
Thank you for sharing your thoughts about the iPhone 17 Pro Max.
We understand how important it is to feel confident and satisfied with your purchase, and we’re sorry to hear that this hasn’t been your experience so far.
The iPhone 17 Pro Max is Apple’s most advanced model to date, offering a more powerful processor, upgraded cameras, enhanced zoom capabilities, longer battery life, and a more durable design.
For guidance on setup, customization, and getting the most out of your device, you may find the iPhone User Guide helpful: https://support.apple.com/guide/iphone/welcome/ios
At AT&T, we’re committed to helping you make the most of your technology—whether that’s exploring device features, navigating upgrades, or choosing the right plan. If you have questions or would like personalized support with your iPhone 17 Pro Max, we’re here to assist you.
Thank you for being part of our community!
We understand how important it is to feel confident and satisfied with your purchase, and we’re sorry to hear that this hasn’t been your experience so far.
The iPhone 17 Pro Max is Apple’s most advanced model to date, offering a more powerful processor, upgraded cameras, enhanced zoom capabilities, longer battery life, and a more durable design.
For guidance on setup, customization, and getting the most out of your device, you may find the iPhone User Guide helpful: https://support.apple.com/guide/iphone/welcome/ios
At AT&T, we’re committed to helping you make the most of your technology—whether that’s exploring device features, navigating upgrades, or choosing the right plan. If you have questions or would like personalized support with your iPhone 17 Pro Max, we’re here to assist you.
Thank you for being part of our community!
Written by a customer while visiting ATT.com
Posted by: Kw106252
from NC
Verified Purchase:Yes
Phone performs excellent. I love the design and color.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Myra S
from Kissimmee, FL
Verified Purchase:Yes
It is a light weight phone and it works well
Written by a customer while visiting ATT.com