Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: CooperOwens44
from McKinney Texas
Verified Purchase:Yes
Worst experience ever lol almost switched carriers it was such a hassle
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, October 7, 2026
We appreciate you sharing your experience regarding your new Apple iPhone 17 Pro Max. We are completely focused on providing you with a better service. If you need to check any pending details or final updates related to your previous account. You can receive direct assistance through any of our support channels below.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: City B
Verified Purchase:Yes
Cost too much. Att charges too many fees
Response from ATT.comBy AT&T, AT&T Care, September 28, 2026
Hello, City B. Thank you for confirming that your return has been sent back to us. We are sorry to hear that you were not properly informed about the cost details attached to your recent purchase.
We want to help you get your preferred device into your hands. Please provide your account details securely through our AT&T Secure Support Form: http://sm.att.com/6e44e7c4
For faster, one-on-one help, you can also DM us directly on our official channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T Care - Pablo
We want to help you get your preferred device into your hands. Please provide your account details securely through our AT&T Secure Support Form: http://sm.att.com/6e44e7c4
For faster, one-on-one help, you can also DM us directly on our official channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T Care - Pablo
Written by a customer while visiting ATT.com
Posted by: Cart06
Verified Purchase:Yes
Love the phone and service
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Its not the 18 but wow, this is one Amazing Phone!
on September 22, 2026
Posted by: Cody A Clark
from Southern Indiana
Verified Purchase:Yes
I recently upgraded from iphone 15 max to this super great iphone 17 PRO MAX and i have to say, it's probably one of the BEST phones I have had to date. Super quick, better cell access and a super sleek phone all around! If you are not ready to leap into an 18, this is the one you need!
Response from ATT.comBy AT&T, AT&T Care, September 24, 2026
Hello, Cody A Clark. Thank you for sharing your feedback on your upgrade to the iPhone 17 Pro Max. We are glad to hear that you are enjoying your new phone so much!
We appreciate you taking the time to share your experience and recommendations with us.
AT&T Care - Isabella
We appreciate you taking the time to share your experience and recommendations with us.
AT&T Care - Isabella
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
AT&T did not honor the promotion behind their sale to get $200 off for a trade in, tried to add a third line to my account, and when we caught on to what the agent was doing, he blamed us for his mistake. I’m ready to switch providers, honestly. Don’t create promos that you don’t plan to offer
Response from ATT.comBy AT&T CARE - Pablo, October 7, 2026
Thanks for letting us know your trade-in concern associated with your new Apple iPhone 17 Pro Max.
We want to step in and sort this out for you. Please fill out our AT&T Secure Support Form: https://www.att.com/get-support/
If you prefer immediate, one-on-one assistance, you can also DM us on our official support channels:
• X: @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for choosing AT&T!
We want to step in and sort this out for you. Please fill out our AT&T Secure Support Form: https://www.att.com/get-support/
If you prefer immediate, one-on-one assistance, you can also DM us on our official support channels:
• X: @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: 001w
from Elko nevada
Verified Purchase:Yes
I’ve only had it for a few weeks but so far I like it I don’t relly care for the button on the right side bottom
Written by a customer while visiting ATT.com
Posted by: Ppadge
from Florida
Verified Purchase:Yes
Wanted to upgrade for some international travel. Works great.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 21, 2026
Hi, Ppadge. We are glad to hear that your new device is performing well and ready for your upcoming international travel. Please know that you can always get in contact with us on our social platforms if you ever need to check on international data plans or add roaming features before you leave.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for choosing us for your upgrade and for taking the time to share your thoughts.
AT&T Care - Isabella
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for choosing us for your upgrade and for taking the time to share your thoughts.
AT&T Care - Isabella
Written by a customer while visiting ATT.com
Posted by: Tiger Time
from SC
Verified Purchase:Yes
Great purchase overall!!!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, October 9, 2026
Thanks for reaching us. We are thrilled to hear you're loving your Apple iPhone 17 Pro Max. We want you to get the most out of your new tech.
Please note that if you ever need immediate assistance with your AT&T service, you can always DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Please note that if you ever need immediate assistance with your AT&T service, you can always DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com