Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: Curtis Shefland
from Saint Paul MN
Verified Purchase:Yes
Apple sucks. Badly. I hate them
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, April 9, 2026
Hello Curtis! Thank you for sharing your experience with us.
We’re really sorry to hear that your iPhone 17 Pro Max didn’t meet your expectations. It’s never our goal for a device to leave you feeling disappointed, and we understand how frustrating it can be when something you were excited about just doesn’t work out the way you hoped.
We appreciate you giving it a try, and we want you to know we’re always here to help you find the device that feels right for you, whether that’s another iPhone or something completely different. Your experience matters, and we’re glad you took the time to let us know.
Thank you again for your feedback. 💙📱
We’re really sorry to hear that your iPhone 17 Pro Max didn’t meet your expectations. It’s never our goal for a device to leave you feeling disappointed, and we understand how frustrating it can be when something you were excited about just doesn’t work out the way you hoped.
We appreciate you giving it a try, and we want you to know we’re always here to help you find the device that feels right for you, whether that’s another iPhone or something completely different. Your experience matters, and we’re glad you took the time to let us know.
Thank you again for your feedback. 💙📱
Written by a customer while visiting ATT.com
Posted by: Bjkbvm
Verified Purchase:Yes
Good hbvmvzklxnkhgzjreyyi
Written by a customer while visiting ATT.com
Posted by: PatrickZ
from Charlotte
Verified Purchase:Yes
Love the increased functionality and new features
Written by a customer while visiting ATT.com
Posted by: Annie Pooh
from Fulton MS
Verified Purchase:Yes
Happy with everything about this phone. Easy to transition from iPhone 11. Only wish it had been available in yellow.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
The phone is fine, not really finding anything special about it except being bigger which makes it easier for me to read text.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, April 9, 2026
Hello there 👋
Thank you for sharing your honest feedback about your experience with the iPhone 17 Pro Max. We understand how the size of a device can make a big difference in comfort and everyday use, and your perspective is truly valuable to us.
At AT&T, we want every customer to feel confident and satisfied with the device they choose. If you would like to explore tips and features that can help you get the most out of your iPhone, this user guide is a great resource:
🔗 https://support.apple.com/guide/iphone/welcome/ios
Your feedback helps us continue improving the experience for all our customers, and we appreciate you being part of the AT&T family 💙
Thank you for sharing your honest feedback about your experience with the iPhone 17 Pro Max. We understand how the size of a device can make a big difference in comfort and everyday use, and your perspective is truly valuable to us.
At AT&T, we want every customer to feel confident and satisfied with the device they choose. If you would like to explore tips and features that can help you get the most out of your iPhone, this user guide is a great resource:
🔗 https://support.apple.com/guide/iphone/welcome/ios
Your feedback helps us continue improving the experience for all our customers, and we appreciate you being part of the AT&T family 💙
Written by a customer while visiting ATT.com
Posted by: Brandon F
from Washington DC
Verified Purchase:Yes
Pretty decent phone so far no complaints.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Terrible battery
on March 6, 2026
Posted by: ThomasKamikaze
from Dallas
Traded an iPhone 14 Pro Max and never had to charge my phone. I could go a day and a half. I’m having to charge my 17 Pro Max by 5 PM.
Response from ATT.comBy AT&T CARE - Isabella, April 8, 2026
Hello there, Thomas! 🚂 We appreciate you sharing your thoughts with us.
We understand how important it is to feel satisfied with an upgrade, and we’re sorry to hear that the iPhone 17 Pro Max hasn’t lived up to the expectations you had for it. It can be disappointing when a new device doesn’t deliver the excitement you were hoping for, and we truly appreciate your honest feedback.
There are some things you could try to optimize your battery life:
1️⃣Enable low power mode: Reduces background activity, mail fetch, visual effects, and more.
2️⃣Reduce Screen Power Usage:
-Auto‑Brightness: Settings → Accessibility → Display & Text Size → Auto‑Brightness.
-Lower Brightness: Swipe down → reduce brightness slider.
-Use Dark Mode: Settings → Display & Brightness → Dark.
3️⃣Limit Location Services: -Settings → Privacy & Security → Location Services.
-Set most apps to “While Using the App” or "Never". This stops unnecessary GPS usage, a major battery drain.
4️⃣Avoid heat: Apple warns that heat degrades battery health over time.
-Don’t leave your iPhone Air in a hot car or in direct sunlight.
-Remove thick cases while charging if the phone gets warm.
5️⃣Charge Smartly -Keep battery between 20% and 80% when possible.
-Enable Optimized Battery Charging: Settings → Battery → Battery Health.
-Avoid leaving it plugged in overnight for long periods.
We also recommend taking a look at the iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios
It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance.
We hope this makes your iPhone easier and more enjoyable to use. At AT&T, our goal is to help you get the most out of your technology, whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you. 💙
We understand how important it is to feel satisfied with an upgrade, and we’re sorry to hear that the iPhone 17 Pro Max hasn’t lived up to the expectations you had for it. It can be disappointing when a new device doesn’t deliver the excitement you were hoping for, and we truly appreciate your honest feedback.
There are some things you could try to optimize your battery life:
1️⃣Enable low power mode: Reduces background activity, mail fetch, visual effects, and more.
2️⃣Reduce Screen Power Usage:
-Auto‑Brightness: Settings → Accessibility → Display & Text Size → Auto‑Brightness.
-Lower Brightness: Swipe down → reduce brightness slider.
-Use Dark Mode: Settings → Display & Brightness → Dark.
3️⃣Limit Location Services: -Settings → Privacy & Security → Location Services.
-Set most apps to “While Using the App” or "Never". This stops unnecessary GPS usage, a major battery drain.
4️⃣Avoid heat: Apple warns that heat degrades battery health over time.
-Don’t leave your iPhone Air in a hot car or in direct sunlight.
-Remove thick cases while charging if the phone gets warm.
5️⃣Charge Smartly -Keep battery between 20% and 80% when possible.
-Enable Optimized Battery Charging: Settings → Battery → Battery Health.
-Avoid leaving it plugged in overnight for long periods.
We also recommend taking a look at the iPhone User Guide: 🔗https://support.apple.com/guide/iphone/welcome/ios
It’s a helpful resource with clear explanations of new features, tips for customizing your settings, and practical advice to improve battery life and overall performance.
We hope this makes your iPhone easier and more enjoyable to use. At AT&T, our goal is to help you get the most out of your technology, whether that’s exploring device features, managing upgrades, or finding the right plan for your needs. If you’d like more personalized guidance for your iPhone 17 Pro Max, we’re always here to support you. 💙
Written by a customer while visiting ATT.com
Posted by: James R Bagwell
Verified Purchase:Yes
I Really Like The IPhone 17 Pro Max. It’s My Fifth IPhone , It’s My Favorite Of The 5
Written by a customer while visiting ATT.com