Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
1 out of 5
1
Not worth it
on March 18, 2026
Posted by: Anonymous
from San Antonio
Verified Purchase:Yes
It freezes up
All
The time
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, April 14, 2026
Hi Diana, we’re sorry to hear your new iPhone 17 Pro Max is experiencing freezing issues. We want you to feel that your device is worth the investment and we understand that constant freezes can be frustrating.

There are a few things you can try to solve the freezing:
• Force Restart: Quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the Side button until the Apple logo appears.
• Check Storage: Ensure you have at least 10GB of free space by going to Settings > General > iPhone Storage, as low storage can cause system instability.
• Update Software: Go to Settings > General > Software Update to install any available iOS bug fixes.

If the freezing persists, Apple support can help you take a closer look at this issue. You can contact them support.apple.com/contact or call them at 800-275-2273. We hope this gets solved as soon as possible so you can start enjoying your iPhone 17 Pro Max.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love it
on March 18, 2026
Posted by: Denise 1954
from Mayville MI 48744
Verified Purchase:Yes
Awesome I love the phone and I love the color
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Go Ahead and drop it into the shopping cart
on March 18, 2026
Posted by: BrittSpacht
from New York
Verified Purchase:Yes
So far I absolutely love my new phone I came from the old age of an iPhone 12
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Buy this phone
on March 17, 2026
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
The best iPhone I’ve ever owned.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great IPhone Upgrade
on March 17, 2026
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
iPhone 17 pro max is great. It is reliable, stylish, and durable. The orange color is exquisite, and I love the new cooling mechanism.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great service
on March 17, 2026
Posted by: Bsoto
from Killeen, TX
Verified Purchase:Yes
So far it’s been great with my new device
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
BAMBOOZLED
on March 17, 2026
Posted by: Fiery
Verified Purchase:Yes
Bamboozled the price was different
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 24, 2026
We hear you; nobody likes feeling bamboozled, especially when it comes to pricing. 😅 Prices can vary based on promotions or eligibility, and we’re sorry for the surprise. If you’d like, reach out to us here and we’ll gladly take a closer look: 👉 https://www.att.com/get-support/?source=ILC309046520
Our team will be happy to help clear things up.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excelente perfomance
on March 17, 2026
Posted by: Emiliano69
Buena cámara y excelente batería
Written by a customer while visiting ATT.com
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