Response from ATT.comBy AT&T CARE - Kevin, July 12, 2026
We are happy to hear that you are having an excellent experience with your new Apple iPhone 17 Pro Max. Thank you for taking the time to share your feedback regarding the device's performance and intuitive navigation.
We appreciate your support, and if you ever have any doubts of how to take advantages of all the Apple iPhone 17 Pro Max's features and capabilities, you can easily visit the iPhone user guide to get more insights:
The phone is starting to change to a light color like a pink color now which is very disappointing
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, April 16, 2026
Hi there, Isabel! We’re sorry to hear about the discoloration on your iPhone 17 Pro Max. This shift from Cosmic Orange to a pinkish tone has been reported by some users and is often linked to exposure to certain cleaning agents or UV light.
Since your device is a new flagship, we recommend having it inspected to see if it qualifies for a replacement under the Apple Limited Warranty. Please contact Apple support (support.apple.com/contact) or visit your nearest Apple store.
Response from ATT.comBy AT&T CARE - Andres, April 17, 2026
Hi there, Davidson! Thank you for the feedback. We’re sorry to hear the iPhone 17 Pro Max hasn't felt like a major leap for you yet. While the phone is definitely bigger compared to the iPhone 16, it has a lot of extra features that can make the upgrade worth it.
This new generation of iPhones Pro comes with a new 48 MP Fusion camera system, which makes it the best iPhone camera for zoom photos. It also has improved battery life and a better cooling system for those long use sessions. You can see more about this Pro lineup at apple.com/iphone-17-pro.
Thanks again for your review. We're sure you'll get the most out of this phone eventually.