Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: Anonymous
from Durham NC
Verified Purchase:Yes
I love my iphone17 pro max it very fast amd i love the color…
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Samador
from San Diego, CA
Verified Purchase:Yes
Same features as previous model; better camera
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jsckson8509
from Georgia
Verified Purchase:Yes
This phone over heats do not like it at all
Response from ATT.comBy AT&T CARE - Andres, May 12, 2026
Hello there!
We’re so sorry to hear about your experience, and we truly appreciate you bringing this to our attention. We take your concerns about the device overheating very seriously as your satisfaction is our top priority.
Before reaching out, we recommend these quick steps to help cool it down:
• Check for Updates: Go to Settings > General > Software Update to ensure you're on the latest iOS version.
• Background Activity: Close high-drain apps (like games or GPS) and check Settings > Battery to see if a specific app is causing the drain.
• Remove the Case: Sometimes third-party cases can trap heat during heavy use or charging.
If the issue persists, we want to make this right. Please reach out to us at att.com/support/wireless to start a live chat or call us at 800-331-0500 so we can look into a solution or exchange for you.
We’re so sorry to hear about your experience, and we truly appreciate you bringing this to our attention. We take your concerns about the device overheating very seriously as your satisfaction is our top priority.
Before reaching out, we recommend these quick steps to help cool it down:
• Check for Updates: Go to Settings > General > Software Update to ensure you're on the latest iOS version.
• Background Activity: Close high-drain apps (like games or GPS) and check Settings > Battery to see if a specific app is causing the drain.
• Remove the Case: Sometimes third-party cases can trap heat during heavy use or charging.
If the issue persists, we want to make this right. Please reach out to us at att.com/support/wireless to start a live chat or call us at 800-331-0500 so we can look into a solution or exchange for you.
Written by a customer while visiting ATT.com
Posted by: KBSelf
from Jasper, AL
Verified Purchase:Yes
I love this new iPhone 17 Pro Max! The look and design are amazing. The screen size is better and the camera is unmatched. I also love the orange color, it really pops. I am really happy with it and glad that I decided to go ahead and get the upgrade. I would definitely tell others about this phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Carl boykin
from 8854 Lucas and Hunt Rd
Verified Purchase:Yes
Very satisfied with product
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jessie914
from Fairbanks Alaska
Verified Purchase:Yes
Love this phone it does so much and the camera is great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Marion, ohio
Verified Purchase:Yes
Love everything about the new phone
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 22, 2026
Thank you for sharing your experience with us, Lisa! We are happy to hear that you love everything about your new iPhone 17 Pro Max, from its clean design to how smoothly it works. We hope you can enjoy all its capabilities including the camera quality for a long time. If you want to take a closer look into the device's features, you can use the user guide:
https://support.apple.com/guide/iphone/welcome/ios
In case you need our assistance in the future, you can get in touch with us, via phone at 800‑331‑0500. Or you can DM us at one of our official social media channels for a faster response:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
https://support.apple.com/guide/iphone/welcome/ios
In case you need our assistance in the future, you can get in touch with us, via phone at 800‑331‑0500. Or you can DM us at one of our official social media channels for a faster response:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: Doris Joan Styers
Verified Purchase:Yes
I haven’t had my new iPhone 17 Pro Max for long but so fast I absolutely love it.
Response from ATT.comBy AT&T CARE - Kevin, July 7, 2026
Thank you for sharing your experience with us, Doris Joan. It is wonderful to hear that you are completely satisfied with your new Apple iPhone 17 Pro Max so early on. We truly appreciate your support and are confident that your new phone will keep delivering the fast performance you love.
If you want personalized assistance in the future, you can contact us at:
📞 Phone Support: Call us at 800-331-0500 (or dial 611 from your AT&T phone).
📱 Social Media: Message us directly on X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
In the meanwhile, you can be informed of our latest deals through the following website:
https://www.att.com/deals/
Thank you for choosing AT&T.
If you want personalized assistance in the future, you can contact us at:
📞 Phone Support: Call us at 800-331-0500 (or dial 611 from your AT&T phone).
📱 Social Media: Message us directly on X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
In the meanwhile, you can be informed of our latest deals through the following website:
https://www.att.com/deals/
Thank you for choosing AT&T.
Written by a customer while visiting ATT.com