Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: DiTonya
from Miami Gardens, Fl
Verified Purchase:Yes
The color is amazing! Love it!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Mississippi
Verified Purchase:Yes
Awesome Awesome Awesome!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Jlkop
Verified Purchase:Yes
Brand new charger doesn’t work
Response from ATT.comBy AT&T CARE - Pablo, May 18, 2026
Hello there. We are sorry to hear that the brand-new charger for your iPhone 17 Pro Max is not working as expected. It is never our goal for an accessory to leave you feeling disappointed, and we understand how frustrating it can be when something you recently purchased does not work.
At AT&T, our aim is to offer the best support, service, and products to all our customers, and your comment will help us to improve.
The good news is that this charger is backed by a limited warranty, giving you the option to complete an accessory exchange. Please note that the original proof of purchase is required.
In order to know how to exchange your accessory under warranty, please click on:
🔗https://www.att.com/support/article/wireless/KM1008478/
We value you taking the time to share your experience. Thanks for being part of our AT&T family.
At AT&T, our aim is to offer the best support, service, and products to all our customers, and your comment will help us to improve.
The good news is that this charger is backed by a limited warranty, giving you the option to complete an accessory exchange. Please note that the original proof of purchase is required.
In order to know how to exchange your accessory under warranty, please click on:
🔗https://www.att.com/support/article/wireless/KM1008478/
We value you taking the time to share your experience. Thanks for being part of our AT&T family.
Written by a customer while visiting ATT.com
Posted by: Avis Bracey
from Brookhaven Mississipi
Verified Purchase:Yes
I love it. I am glad that I bought it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JustinDA
from Maine
Verified Purchase:Yes
Perfect size, awesome camera, lots of compatible cases!!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: ForgetATT
from Houston, Tx
Verified Purchase:Yes
I sent all these promotional deals just to get to store and the price change at every process. Didn’t get the phone wasted my time!!!
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, May 14, 2026
Hello there!
Thank you for taking the time to share your feedback regarding your recent store visit. We sincerely apologize for the frustration and the valuable time you wasted while trying to purchase the iPhone 17 Pro Max. We understand how disappointing it is to receive promotional deals, only to experience unexpected price changes during the transaction process.
We value your business and want to restore your confidence in our services. Please fill out our self-service form at att.com/get-support so we can assign the right expert to your case to help you get the best deals for your new phone.
Thank you for taking the time to share your feedback regarding your recent store visit. We sincerely apologize for the frustration and the valuable time you wasted while trying to purchase the iPhone 17 Pro Max. We understand how disappointing it is to receive promotional deals, only to experience unexpected price changes during the transaction process.
We value your business and want to restore your confidence in our services. Please fill out our self-service form at att.com/get-support so we can assign the right expert to your case to help you get the best deals for your new phone.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Could of gotten it another color
Response from ATT.comBy AT&T CARE - Kevin, May 25, 2026
Hi there, thank you very much for sharing your color preference with us. We know how important these details are, especially when it comes to feeling fully satisfied with your brand‑new device.
We want to make sure your concerns are properly addressed and walk you through the available replacement options, so you can enjoy a more satisfying experience moving forward with your device.
You can submit the issue through the following form, and a specialist will be ready to assist you over the phone.
https://www.att.com/get-support/
We truly want to help you out, your feedback help us be more careful and streamline a much better experience for future orders.
We want to make sure your concerns are properly addressed and walk you through the available replacement options, so you can enjoy a more satisfying experience moving forward with your device.
You can submit the issue through the following form, and a specialist will be ready to assist you over the phone.
https://www.att.com/get-support/
We truly want to help you out, your feedback help us be more careful and streamline a much better experience for future orders.
Written by a customer while visiting ATT.com
Posted by: Germaine T
from Jackson ms
Verified Purchase:Yes
Love it my phone works great and easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com