Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
1 out of 5
1
Froze picture
on May 13, 2026
Posted by: Anonymous
from Miami Florida
Verified Purchase:Yes
Frozen picture every time
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, June 24, 2026
We appreciate you sharing this with us, Adonis. Seeing your iPhone 17 Pro Max freeze every time you use it isn’t the experience anyone wants with a new device, and we understand how inconvenient that can be. One quick thing you can try is restarting the device or force‑closing the app you’re using, since a temporary software glitch can sometimes cause repeated freezing.

If you’d like help digging deeper into what’s causing the issue or want to go over your options, our team is ready to support you. Please reach out to AT&T Support so we can take a closer look and get things working properly again.

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support/wireless
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Nice additions
on May 12, 2026
Posted by: Anonymous
from Dallas
Verified Purchase:Yes
Nice upgrade- still
Learning but added photo quality and storage - still learning!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Hefty!
on May 9, 2026
Posted by: iPhone UT fan
from Texas
Verified Purchase:Yes
So far, so good. I really love the color! The phone is a little top heavy at first but I'm getting used to it. Battery life does seem to be less than previous phones but it's still not bad. Quality of pictures seems to be better than previous versions. Overall, pleased with my upgrade.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Okay
on May 8, 2026
Posted by: Jtaiz
from Ocala fl
Verified Purchase:Yes
Great phone. Nice size. But the charging on this phone stinks, you can only use a flat magnetic charger none of the others work.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Buying an iPhone 17 pro max
on May 7, 2026
Posted by: Bebo11
from Virginia
Verified Purchase:Yes
Super friendly and professional!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Nice color, but
on May 6, 2026
Posted by: Robin Jackson
from Texas
Verified Purchase:Yes
Several times the phone freezes up when trying to send a text message.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on May 6, 2026
Posted by: Phone 17 ProMax
from Lousiana
Verified Purchase:Yes
It’s a great phone 100% and battery definitely last longer then the 16- camera also way better
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Great phone
on May 5, 2026
Posted by: Anonymous
from St. George UT
Verified Purchase:Yes
Did not disappoint. Great phone upgraded from a 13 Pro Max
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
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