Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: Reaper1
Verified Purchase:Yes
Love the phone hate the location of camera side button every time I pick up phone it turns camera on
Response from ATT.comBy AT&T CARE - Andres, July 30, 2026
Hello, Reaper1.
Thank you for sharing your feedback regarding your iPhone 17 Pro Max. We are glad to hear that you love the phone, but we apologize for the frustration caused by the unintentional activation of the camera from the side button location.
To resolve this, you can remove or change the shortcut by going to Settings, selecting Camera, and tapping Camera Control to adjust the sensitivity or turn the button off entirely. For further help navigating your settings or exploring protective cases that shield the button from accidental presses, you can visit any local AT&T store to speak directly with our experts.
Thank you for sharing your feedback regarding your iPhone 17 Pro Max. We are glad to hear that you love the phone, but we apologize for the frustration caused by the unintentional activation of the camera from the side button location.
To resolve this, you can remove or change the shortcut by going to Settings, selecting Camera, and tapping Camera Control to adjust the sensitivity or turn the button off entirely. For further help navigating your settings or exploring protective cases that shield the button from accidental presses, you can visit any local AT&T store to speak directly with our experts.
Written by a customer while visiting ATT.com
Posted by: Mz Dena
from Indianapolis, Indiana
Verified Purchase:Yes
I am really upset with the 17 pro
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, July 29, 2026
Hello, Mz Dena!
Thank you for sharing your experience. We apologize for the frustration and disappointment caused by your new device dropping calls, as we want you to have a reliable connection at all times.
Before reaching out, we recommend trying these quick troubleshooting steps to refresh your network connection:
• Toggle Airplane Mode on and off to force your phone to reconnect to the nearest cell tower.
• Update your carrier settings by going to Settings > General > About to see if an update is available.
• Reset your network settings to clear out any temporary connection glitches.
If the issue continues, please send a direct message to our support team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so we can check the tower status in your area.
Thank you for sharing your experience. We apologize for the frustration and disappointment caused by your new device dropping calls, as we want you to have a reliable connection at all times.
Before reaching out, we recommend trying these quick troubleshooting steps to refresh your network connection:
• Toggle Airplane Mode on and off to force your phone to reconnect to the nearest cell tower.
• Update your carrier settings by going to Settings > General > About to see if an update is available.
• Reset your network settings to clear out any temporary connection glitches.
If the issue continues, please send a direct message to our support team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so we can check the tower status in your area.
Written by a customer while visiting ATT.com
Posted by: Varu1522
Verified Purchase:Yes
Love it so much nice and big
Written by a customer while visiting ATT.com
Posted by: Bubba Duxe
from Ny
Verified Purchase:Yes
Works great doesn’t overheat.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
On AT&T site I see that the traded in phone is still being processed & evaluated, long after traded in device was submitted. Additionally AT&T has contacted me twice asking for the trade in phone to be submitted.
The trade in process is clearly broken.
New phone itself works as expected.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Blondie5050
from Detroit MI
Verified Purchase:Yes
It nice better then the Iphone15
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Rebekah r
Verified Purchase:Yes
I loved this phone takes great pictures
Written by a customer while visiting ATT.com
Posted by: JD Motes
from Florida
Verified Purchase:Yes
Super-nice phone with a great camera and excellent battery life. My old iPhone 14 was getting where I had to charge it twice a day, but this beast stays charged up for over two days on a charge… If there’s any thing negative, it’s a little big for small hands, but a case with a case with a handle fixes that!
I would recommend this to a friend!
Written by a customer while visiting ATT.com