Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
1 out of 5
1
Unhappy
on May 27, 2026
Posted by: Mandmhomefry
Verified Purchase:Yes
Never came with charger or plug in I still had an iPhone 12 so I had to purchase that separate I already spent enough on the phone itself. N had to buy new head phones also ugh just extra money that was not needed should have been included
Response from ATT.comBy AT&T CARE - Andres, August 4, 2026
Hey there.
We appreciate you sharing your feedback with us. We are sorry to hear about your frustration regarding the missing charging adapter and headphones, and we understand your disappointment with having to spend extra money on these separate accessories for your new phone.

To help clear up any confusion, smartphone manufacturers now package devices without these inbox accessories to reduce environmental waste. If you need any assistance reviewing your order details or checking for eligible accessory promotions on your account, please reach out to our team via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Victim of fraud
on May 26, 2026
Posted by: Michelle barnwell
Verified Purchase:Yes
There's a bad experience with this phone because I was a victim of fraud .
Response from ATT.comBy AT&T CARE - Andres, August 5, 2026
Hello there, Michelle.
We apologize for the stress and distress you have experienced due to this fraudulent activity. We take situations involving fraud very seriously and completely understand how violating and overwhelming this experience must be for you.

We want to help secure your account and look into this immediately. Please reach out to us via private message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our specialized team can safely gather your details and work toward a quick resolution.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
no critique
on May 26, 2026
Posted by: Larochelle
from Indianapolis
Verified Purchase:Yes
je ne rien à reproché tout ce pase comme j'ai prevus
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 pro max
on May 24, 2026
Posted by: Jimmy Dog
from Florida
Verified Purchase:Yes
It’s a apple product iPhone you know it’s clean and efficient, great phones
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Big screen a clear camera
on May 22, 2026
Posted by: Sasha1993
Verified Purchase:Yes
Love the camera and big screen
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Just what I wanted
on May 22, 2026
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I wasn’t sure I was ready for an upgrade but I do glad I did. I had the 12 pro max for years so I decided to upgrade finally. I love it. The battery life is Ah-mazing thanks AT&T
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on May 22, 2026
Posted by: cmc 9
from pennsylvania
Verified Purchase:Yes
another great Apple phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I love AT&T
on May 21, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
I love AT&T and its great promos my brother will definetely love his new Orange Iphone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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