Locks up a lot and won't let you hit on things such as the emoji's on Facebook. I would tell a friend to wait until they get some of the kinks out which should have been figured out by now. I love the color, and the features are good if it would work all the time.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 2, 2026
Hi, KathyNana. We are happy to hear that you love the color and features of your new iPhone 17 Pro Max, but we are sorry to learn that the device locks up and limits your screen responsiveness on apps like Facebook.
To help resolve this immediately, we suggest checking for any available system updates by going to your settings, selecting general, and clicking software update. It can also help to delete and reinstall the Facebook app to clear out any corrupted data that might be causing the screen to freeze. If these basic steps do not resolve the freezing, please reach out to us with a direct message through your favorite social media channel so we can look into your device status safely.
Connect with us on socials: • X (Twitter): @ATTHelp • Instagram: @att • Facebook: AT&T
Thank you for taking the time to share your honest experience, as your detailed feedback is incredibly valuable for helping us improve.
I wanted to like it more than I do. I think I liked the 26promax better but the battery life was dreadful. I don’t see much improvement with the 17promax. Not terribly different than 16