Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
5 out of 5
5
New 17PMax
on June 15, 2026
Posted by: StephRB
Verified Purchase:Yes
More storage for videos/apps
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
With Kinks
on June 15, 2026
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Locks up a lot and won't let you hit on things such as the emoji's on Facebook. I would tell a friend to wait until they get some of the kinks out which should have been figured out by now. I love the color, and the features are good if it would work all the time.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 2, 2026
Hi, KathyNana. We are happy to hear that you love the color and features of your new iPhone 17 Pro Max, but we are sorry to learn that the device locks up and limits your screen responsiveness on apps like Facebook.

To help resolve this immediately, we suggest checking for any available system updates by going to your settings, selecting general, and clicking software update. It can also help to delete and reinstall the Facebook app to clear out any corrupted data that might be causing the screen to freeze. If these basic steps do not resolve the freezing, please reach out to us with a direct message through your favorite social media channel so we can look into your device status safely.

Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T

Thank you for taking the time to share your honest experience, as your detailed feedback is incredibly valuable for helping us improve.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best iPhone ever
on June 15, 2026
Posted by: Nigel_1
from Connecticut
Verified Purchase:Yes
This iPhone is the best iPhone ever built. Battery life is amazing once fully charged. Camera is awesome. Highly recommended.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Noise cancellation
on June 14, 2026
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
The new noise cancellation is phenomenal
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love the phone
on June 14, 2026
Posted by: Kelly Tate
from Laveen AZ
Verified Purchase:Yes
Nice phone wish they had other colors and temperature control other than that it's a great phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Wow!!!
on June 13, 2026
Posted by: Sassy Duck
from Kentucky
Verified Purchase:Yes
First iPhone. Just getting connected and having lots of fun.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Meh
on June 11, 2026
Posted by: S Kelsey
from Bethel ct
Verified Purchase:Yes
I wanted to like it more than I do. I think I liked the 26promax better but the battery life was dreadful. I don’t see much improvement with the 17promax. Not terribly different than 16
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Phone
on June 11, 2026
Posted by: MYKK
Verified Purchase:Yes
Wonderful! Definitely better that the 17.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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