Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: ancient_ATTuser
Verified Purchase:Yes
charging not lasting long, my old phone is better
Written by a customer while visiting ATT.com
Posted by: David Stuart
Verified Purchase:Yes
Returned to ATT via UPS return shipping label. This one is all yours.
Response from ATT.comBy AT&T CARE - Isabella, August 24, 2026
Hello there, David Stuart. We appreciate you reaching out to us about your iPhone 17 Pro Max return. We see that you decided not to keep the device and used our UPS shipping label to send it back to our team.
We want to make sure your return is fully processed and your account is updated correctly. Because we cannot discuss your personal account or tracking details on a public page, please send us a DM on your preferred social media channel so we can verify that everything is finalized for you.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for your feedback!
We want to make sure your return is fully processed and your account is updated correctly. Because we cannot discuss your personal account or tracking details on a public page, please send us a DM on your preferred social media channel so we can verify that everything is finalized for you.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Thank you for your feedback!
Written by a customer while visiting ATT.com
Posted by: Attn
Verified Purchase:Yes
Glitches bad, like fr!!!!
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, August 21, 2026
Hey there.
Thank you for sharing your feedback, and we are sorry to hear that your iPhone 17 Pro is glitching and not living up to what you expected. We understand how frustrating it is when a new phone does not perform smoothly, and we apologize for the experience you are having.
Since these software glitches are specific to the device itself, we recommend reaching out directly to Apple Support for technical troubleshooting. You can contact them through the Official Apple Support App or visit support.apple.com to connect with a technician who can help optimize your device setup.
Thank you for sharing your feedback, and we are sorry to hear that your iPhone 17 Pro is glitching and not living up to what you expected. We understand how frustrating it is when a new phone does not perform smoothly, and we apologize for the experience you are having.
Since these software glitches are specific to the device itself, we recommend reaching out directly to Apple Support for technical troubleshooting. You can contact them through the Official Apple Support App or visit support.apple.com to connect with a technician who can help optimize your device setup.
Written by a customer while visiting ATT.com
Posted by: Raiuk
from Rime
Verified Purchase:Yes
Amazes you how much you have done to make me smile
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Eggslapper1
from Arizona
Verified Purchase:Yes
Way over hype , my 12 was better very disappointing
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 18, 2026
Hello there! Thank you for sharing your thoughts with us.
To help enhance your experience and make the transition smoother, we highly recommend exploring the official iPhone User Guide. It is full of excellent tutorials, hidden shortcuts, and feature breakdowns that can help you customize the settings to your liking and discover everything the new device can do. You can review the guide at:
https://support.apple.com/guide/iphone/welcome/ios
We truly appreciate you taking the time to leave this feedback and being part of the AT&T community.
To help enhance your experience and make the transition smoother, we highly recommend exploring the official iPhone User Guide. It is full of excellent tutorials, hidden shortcuts, and feature breakdowns that can help you customize the settings to your liking and discover everything the new device can do. You can review the guide at:
https://support.apple.com/guide/iphone/welcome/ios
We truly appreciate you taking the time to leave this feedback and being part of the AT&T community.
Written by a customer while visiting ATT.com
Posted by: Pheniesa
from Orlando, Florida
Verified Purchase:Yes
The experience was great, it was a little confusing and frustrating to let me start the process online and then redo process in store that took hours but it was worth it and the sales agent was great.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Reggie Ringgold
from El Paso, Texas
Verified Purchase:Yes
Great phone, and my Wife loves it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Oneperfectgirl68
Verified Purchase:Yes
I love the 17 pro max it has so many features it will take a while to get it setupl but I am up for the challenge
I would recommend this to a friend!
Written by a customer while visiting ATT.com