Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: BobbieJean
from Arkansas
Verified Purchase:Yes
Excellent Phone nice pictures great volume
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Arkansas 101
from East Texas
Verified Purchase:Yes
Easy to use, fast , efficient
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Roger Dean
from Lagrande Oregon
Verified Purchase:Yes
Love the color and speed of phone. Battery lasts a lot longer the 14 pro max. Better reception in places I used to get 1 bar. Also love the added weight and big screen.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Rhonda 5
from San Diego
Verified Purchase:Yes
This is 100% hands down great for me. I drive around from facility to facility. The phone has dropped from my hands. Under my Jeep. It was safe, and never cracked.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Robbie26
from South Carolina
Verified Purchase:Yes
Phone still messing up. Service is worse than I had already
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, July 22, 2026
Hi Robbie26. We are truly sorry your new iPhone 17 Pro Max is experiencing network and freezing issues. This is definitely not the premium performance we want for you, and we apologize for the trouble.
Please try these quick steps to help resolve potential software or network glitches:
1️⃣ Force Restart: Press Volume Up, then Volume Down, and hold the Side button until the Apple logo appears.
2️⃣ Update iOS: Make sure your device is running the latest software version.
3️⃣ Check Storage: Ensure your phone has available storage space, as low space can cause freezing.
4️⃣ Reset Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings to refresh your preferences.
If you are still experiencing issues, please use our quick self-service support form:
🔗https://www.att.com/get-support/
You can also DM us on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) for immediate help. Thank you for choosing AT&T!
Please try these quick steps to help resolve potential software or network glitches:
1️⃣ Force Restart: Press Volume Up, then Volume Down, and hold the Side button until the Apple logo appears.
2️⃣ Update iOS: Make sure your device is running the latest software version.
3️⃣ Check Storage: Ensure your phone has available storage space, as low space can cause freezing.
4️⃣ Reset Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings to refresh your preferences.
If you are still experiencing issues, please use our quick self-service support form:
🔗https://www.att.com/get-support/
You can also DM us on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) for immediate help. Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Phone cuts out when using blue tooth. Freezes up on maps when driving. I liked my old phone way better. What a waist of money.
Response from ATT.comBy AT&T CARE - Kevin, July 26, 2026
Brandon, we are sorry for the frustrating experience you are having with your new device. Dropping connections and freezing during drives is understandably disappointing, and we want to help resolve this immediately. We suggest trying a quick force restart, resetting your network settings, and ensuring your driving apps are fully updated to clear out any data transfer bugs. If those quick steps do not resolve the freezing, you can contact us at 800-331-0500. Or, alternatively, you can DM us on one of our official social media channels for a faster response and resolution regarding these phone performance issues:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Cleveland ohio
Verified Purchase:Yes
Just gave my phone to any one
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, July 23, 2026
Stephen, thank you for letting us know about this concerning delivery situation. You should never have to worry about your package being handed to the wrong person, we want to track down your shipment to make sure you can enjoy your device really soon. Please get in touch with us, via phone at 800‑331‑0500. Or DM us at one of our official social media channels for a faster response and resolution:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: Josh Call
from Killeen tx
Verified Purchase:Yes
Att is trash needs to go out of business
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, August 26, 2026
Hello there, Josh. We are sorry to hear about this experience. We would appreciate the opportunity to listen to your concerns and see how we can turn this situation around. Please send us a direct message on your favorite social media channel.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Feedback like yours is what helps us improve, so thank you for submitting this review.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Feedback like yours is what helps us improve, so thank you for submitting this review.
Written by a customer while visiting ATT.com