Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
3 out of 5
3
Bad color choice by Apple
on July 19, 2026
Posted by: BABU THE GOAT
from Seattle
Verified Purchase:Yes
Bad color choice by Apple
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, July 30, 2026
Hello there. We are sorry to hear that the color of your new Apple iPhone 17 Pro Max did not match your expectations. We know how disappointing it can be when a device color looks different in person than imagined, but we are confident you will love the incredible features it has to offer.

If you would like to explore our return or exchange options, or if you need any assistance with your AT&T service, please send us a DM through our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T).

Thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Excellent phone
on July 18, 2026
Posted by: Anonymous
Verified Purchase:Yes
This iPhone allows me to conduct daily business seamlessly with my ipad.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Disappointed
on July 18, 2026
Posted by: Cybran
from Tampa FL
Verified Purchase:Yes
I’m a bit disappointed. It seems that the 16pro max is better. The 17 does not respond well to touch.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, August 3, 2026
We appreciate your feedback and are sorry to hear that your new device is not responding well to touch compared to your previous phone. We want your screen to be perfectly fluid and responsive. Allow us to look into this issue so we can ensure you get the premium feel you expect from your phone. You can DM us on one of our official social media channels for a faster response and resolution:

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Nothing like a new iPhone to start the summer
on July 17, 2026
Posted by: Nicki0816
from Middletown, Ny
Verified Purchase:Yes
Great phone for warm mood
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love it
on July 17, 2026
Posted by: Bachie
from NY, NY
Verified Purchase:Yes
A great new upgrade stylish, modern and cute
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Nice I loved
on July 17, 2026
Posted by: Samuel Maciel
Verified Purchase:Yes
Perfect phone I loved it
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Great Product
on July 16, 2026
Posted by: NiranjanIDC
from PLano
Great Product ! cant wait to get it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Pro max
on July 14, 2026
Posted by: Sarahfina
from Middleton FL
Verified Purchase:Yes
Great ; highly recommend this iPhone. State of the art
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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