Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3 out of 5
4.3
(1,014 Reviews)
Open Ratings Snapshot
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product. 
(
664 out of 823
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Customer Rating
5 out of 5
5
Great choice
on July 27, 2026
Posted by: Anonymous
from VA
Verified Purchase:Yes
It’s fire I love it real bad
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
New Phone update
on July 27, 2026
Posted by: Marion R
from Austin TX
Verified Purchase:Yes
Working great! thank you
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Highly recommend
on July 27, 2026
Posted by: FrostyEmmaSophia3
from WV
Verified Purchase:Yes
I love the iPhone 17 Pro Max
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Phone operates slow
on July 26, 2026
Posted by: Shawn 32168
from New smyrna beach Florida
Verified Purchase:Yes
The phone runs slow, freezes often, and the back paint does not match the aluminum and the rear glass square
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, August 4, 2026
Shawn, we are very sorry to hear that your new device is freezing and running slow, and we completely understand your disappointment regarding the finish mismatch on the back of the phone. We want you to love both the performance and the look of your premium device.

Here is how we can address these performance concerns immediately:

Clear the Cache: We recommend closing all background apps and performing a forced restart to clear temporary system bottlenecks causing the freeze.

Storage Check: We can help you verify your available storage space, as low capacity can degrade processing speed.

Update Software: Check your settings to ensure your device is running the latest iOS version, as bug fixes are frequently released.

If you need help from us to process a warranty claim, please reach out through one of our official social media channels:

📱 X (Twitter) at @ATTHelp, Facebook at @ATT, or Instagram at @att
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 Pro Max
on July 25, 2026
Posted by: Anonymous
from 31 Shore Dr Boydton, Virginia
Verified Purchase:Yes
Awesome iPhone and does everything I like. It’s basically a miniature computer. Think I can deal with and get things done quickly. I probably be recommending this phone to friends.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Super cool and fast
on July 22, 2026
Posted by: The awesome world prez
from Houston, Tx
Verified Purchase:Yes
on time on point as always go ATT
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Satisfied Customer
on July 21, 2026
Posted by: Vivian Olivia
from DFW
Verified Purchase:Yes
Transition was seamlessly, Apple is my brand of choice.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great product
on July 20, 2026
Posted by: Russell Rainey
Verified Purchase:Yes
Great phone no problem at all
Written by a customer while visiting ATT.com
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