Customer reviews from ATT.com
Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Average customer rating
4.3
(1,014 Reviews)
Rating breakdown 1,014 reviews
5 Stars
761
4 Stars
63
3 Stars
49
2 Stars
33
1 Star
108
81%of customers recommend this product.
(
664 out of
823)
Customer Reviews for Apple - iPhone 17 Pro Max 256GB - Cosmic Orange (Unlocked)
Posted by: T Wms
from Alabama
Verified Purchase:Yes
I hate this version of the iPhone. All my apps are running slow. The phone itself never changes that much each time you do an upgrade
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, August 26, 2026
We are sorry to hear that you are unhappy with your upgrade and experiencing slow performance with your apps. We completely understand your frustration when a premium new device does not feel like a significant leap forward and instead runs slowly. We want to help troubleshoot these performance bugs and get your phone running at top speed. Please contact us through our official support channels below:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: oskul266
Verified Purchase:Yes
Great upgrade from my 16 ProMax! Much faster!
Written by a customer while visiting ATT.com
Posted by: Deborah S
from Yukon, OK
Verified Purchase:Yes
I do not have this phone. I have a 17 Pro I have had for about two years. What the heck AT&T? Your promotion for the Pro Max has failed.
Response from ATT.comBy AT&T, AT&T Care, August 17, 2026
Hello, Deborah!
We understand how confusing and frustrating it is to receive a review request for an iPhone 17 Pro Max when you actually own an iPhone 17 Pro. We sincerely apologize for this system error and for the annoyance this mix-up has caused you.
Thank you for bringing this to our attention and sharing your feedback regarding our notification systems. We will use your review to help improve our automated communication accuracy.
AT&T Care - Andres
We understand how confusing and frustrating it is to receive a review request for an iPhone 17 Pro Max when you actually own an iPhone 17 Pro. We sincerely apologize for this system error and for the annoyance this mix-up has caused you.
Thank you for bringing this to our attention and sharing your feedback regarding our notification systems. We will use your review to help improve our automated communication accuracy.
AT&T Care - Andres
Written by a customer while visiting ATT.com
Posted by: Paul Hilyer
Verified Purchase:Yes
Love the new features of this phone
Written by a customer while visiting ATT.com
Posted by: Missy Moon
Verified Purchase:Yes
I love my new phone!! Had a iPhone 15 plus for years, which was good, but the upgrade to this phone is totally worth it! The camera is aaaammmmaaaaazzziiiinnngggg!!!! It holds charge forever! I’m still learning new things about it like every day! Get one!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Pvannatta
from Yexas
Verified Purchase:Yes
We are both happy with our new phones and how easy the process was
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Toledo oh
Verified Purchase:Yes
I never got my sale tax refund it’s been 3 weeks
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, August 20, 2026
Hello there, Sydneesha.
We apologize for the delay in receiving your sales tax refund for the iPhone 17 Pro Max and for the frustration of waiting three weeks. We understand how important it is to receive your funds back promptly, and we want to help look into this for you.
While a standard refund usually takes about 5-7 business days to process back to your original payment method, we want to find out what is causing this specific delay. Please reach out to us via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can securely review your account and provide a quick resolution.
AT&T Care - Andres
We apologize for the delay in receiving your sales tax refund for the iPhone 17 Pro Max and for the frustration of waiting three weeks. We understand how important it is to receive your funds back promptly, and we want to help look into this for you.
While a standard refund usually takes about 5-7 business days to process back to your original payment method, we want to find out what is causing this specific delay. Please reach out to us via direct message on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our team can securely review your account and provide a quick resolution.
AT&T Care - Andres
Written by a customer while visiting ATT.com
Posted by: go bills
from buffalo ny
Verified Purchase:Yes
sharp phone love it love the orange with black case
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com