Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 17.1 Cu. Ft. Bottom-Freezer Counter-Depth ActiveSmart Refrigerator Ice Water - Silver
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Fisher & Paykel - 17.1 Cu. Ft. Bottom-Freezer Counter-Depth ActiveSmart Refrigerator Ice Water - Silver
Posted by: Kacey56
Verified Purchase:Yes
The shelves are not able to adjust to the many sizes of products and there is not a place for lunch meats such as a drawer. This is a counter depth unit.
Written by a customer while visiting fisherpaykel.com/us
Posted by: Linnea
Verified Purchase:Yes
I love the size and layout of this fridge but it is not as well built as I expected for the price. The drawer in the fridge is large and it is not hanging so it can take heavier items but there is a weird thin plastic cover that keeps getting dislodged- I had to remove the entire shelf above it and open the door really wide to do so and ended up putting a dent in the front right after I got it from the edge of the counter top- not a good design! There is also already another dent in the front which leads me to believe the material is flimsy. I had my previous fridge for 12 years and the outside was spotless. The lighting inside is good and for two people it’s a perfect size. I had to hire a plumber to install the water filter which was also an unexpected step and expense. I’m thinking there may be a cheaper, similar, more durable option.
By Global Customer Support Center, March 23, 2023
Thank you for your feedback. We strive to produce quality appliances and a great deal of planning and thought goes into the design of each product. We are sorry to learn that you are unhappy with the design aspect of this fridge
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Your trust means a lot to us, so if you have feedback or concerns with this appliance in the future, please don’t hesitate to reach out via phone or live web-chat: https://www.fisherpaykel.com/us/help-and-support/contact-us - We are available 24/7.
Written by a customer while visiting fisherpaykel.com/us
Customer Rating
3
Form Over Function
on January 31, 2024
Posted by: MGB610
This refrigerator looks great in my kitchen but overall has been a disappointing purchase. It has an external water filter that requires additional installation expertise and cost. The freezer drawer is flimsy and does not operate smoothly. The ice bin is poorly designed and positioned making it difficult to easily access ice cubes. Not the quality I expect from a F&P appliance.
By Global Customer Support Center, February 7, 2024
Thank you for sharing your feedback, both positive and constructive. I apologize that we did not exceed the standard you have experienced with this appliance. We will be sure to pass on this valuable feedback to our design team for their continual process improvements.
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
If you have any further inquiries, please feel free to reach out to us. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us