Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,981 Reviews)
Rating breakdown 1,981 reviews
5 Stars
1,506
4 Stars
256
3 Stars
96
2 Stars
57
1 Star
66
90%of customers recommend this product.
(
1,702 out of
1,900)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Saz23
Verified Purchase:Yes
I bought the Sona 2 cruise and I am not sure it is working correctly. I can only use this on the lowest setting as the others are far too intense for me; but occasionally, even though I am not touching any of the buttons, it flips itself on to a much higher intensity (ouch) and becomes incredibly loud (think tractor on high revs!) and the buttons to switch it off don't work. (Potentially embarrassing!) A bit of a disappointment. It would be better if it had some lower intensity settings and buttons that worked reliably.
No, I would not recommend this to a friend.
Response from lelo.comBy Karen, LELO, June 24, 2021
Hi! Thank you for your feedback!. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience and we are going to help you from there. Kind regards!
Written by a customer while visiting lelo.com
Posted by: Pjoh
Verified Purchase:Yes
I'm sorry, we thought/hoped Sona 2 would be more intense. We weren't impressed. Is there another model you can recommend?
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hi,
Thank you for your review!
Please contact our customer care team and they will gladly provide you with advice.
Thank you for your review!
Please contact our customer care team and they will gladly provide you with advice.
Written by a customer while visiting lelo.com
Posted by: Lacey
Verified Purchase:Yes
Too strong even on t lowest setting & way to many options! Can I return or exchange it?
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: None1
Verified Purchase:Yes
Bought as a gift for someone who doesn't communicate well. I can only hope it was welcome.
I would recommend this to a friend!
Response from lelo.comBy Kate, LELO, November 25, 2021
Hello, thank you for your feedback. In case any assistance or advice will be needed, you are welcome to contact our Customer care directly (or the user itself), our team is always here for you
Written by a customer while visiting lelo.com
Posted by: Bob12344
Verified Purchase:Yes
Feels amazing! My second toy and by far the better of the two!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Happy Camper 420
Verified Purchase:Yes
I bought this for myself as a birthday gift. I have a satisfyer and was...satisfied but was just curious and wanted to compare. The Sona is stronger so be careful with your placement. Loved the patterns. I'm very happy with it.I would definitely recommend it. Buying one as a wedding gift.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Paradise7
Verified Purchase:Yes
My wife loves the Sona 2 cruise. I would definitely recommend trying this in the bedroom.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: MrsCC
Verified Purchase:Yes
Honest review:
I was hoping this would act more like a clitoral sucking device but instead it acts more like a regular vibrator. The pluses, though, are that the different rhythms creates an “edging” effect, it’s quieter than other devices, it’s a good travel size, and it’s design is comfortable for holding.
I was hoping this would act more like a clitoral sucking device but instead it acts more like a regular vibrator. The pluses, though, are that the different rhythms creates an “edging” effect, it’s quieter than other devices, it’s a good travel size, and it’s design is comfortable for holding.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, June 1, 2022
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com