Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.5
(1,988 Reviews)
Rating breakdown 1,988 reviews
5 Stars
1,507
4 Stars
257
3 Stars
97
2 Stars
59
1 Star
68
89%of customers recommend this product.
(
1,705 out of
1,907)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Alli Gold
Verified Purchase:Yes
Not sure why the +button does not increase the intensity like my lastSame style Lelo did.
Is there something wrong with my unit?
Response from lelo.comBy Siv, LELO, June 19, 2024
Hello and thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so please know that you can contact us at any time so we can look into this for you. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: WEST pleasure
Verified Purchase:Yes
This delivers everything it promised. Appears well made and solid to hold up to the use. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Tma3
Verified Purchase:Yes
Didn't care for the Sona 2 Cruis, I personally did not like the control settings and didn't feel the vibration were strong enough
No, I would not recommend this to a friend.
Response from lelo.comBy Gina, LELO, July 22, 2024
Hello! Thank you for your honest feedback. We're sorry to hear SONA 2 Cruise did not meet your expectations. If you wish to share more about your experience, do not hesitate to reach out to our Customer Care team. Have a lovely day!
Written by a customer while visiting lelo.com
Customer Rating
3
Good toy, not worth the price point.
on May 19, 2025
Posted by: Bri14
I bought this about 4 months ago because I’ve heard great things about the brand and splurged. I wish i would’ve just gotten the Sona 2 without cruise control. The cruise control function not being able to be switched off makes normal use frustrating as the cruise control is very touchy and the vibrator isn’t strong even when fully charged unless pressed so hard against myself it hurts.
No, I would not recommend this to a friend.
Response from lelo.comBy Cecilia, LELO, May 22, 2025
Hello there, thank you for leaving a review! Our Cruise control cannot be switched off, however, based on your description your device may be faulty. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your item.
Written by a customer while visiting lelo.com
Customer Rating
1
Faulty product
on November 21, 2025
Posted by: VH59
I have a Lelo sona but it is no longer holding charge so I “upgraded” to the Sona 2 cruise. It has to be defective. No matter the setting I choose, the motor cycles through ALL the intensities rapidly. Horribly distracting. I am unable to choose just one intensity. If I push the center button to switch modes I then have to scroll through all the modes to get back to the original mode. My old Sona I could just turn it off to reset. There is also zero change in intensity with changes I pressure. It is supposed to amp up intensity with increased pressure. It doesn’t. All it does is just cycle through intensities regardless of what intensity I choose. These are not cheap and I am very disappointed. How horribly distracting to have it cycle up and down through all intensities! The only time it runs at one intensity level is if it is literally not touching anything. Completely unusable.
No, I would not recommend this to a friend.
Response from lelo.comBy Faye, LELO, November 24, 2025
Hi! Thank you for leaving a review. This is not how the SONA 2 Cruise should function. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your device.
Written by a customer while visiting lelo.com
Customer Rating
4
Second time purchasing from here!
on November 30, 2025
Posted by: KatB
Hi I love ittt so much! My first one was the purple one from a few years ago and recently it dead so I repurchased another one! This time got the black. But I am only having one issue. I can’t find the consistent setting? Only like the ones with different pulse I’m not a fan of. I just need the one that doesn’t change speed or pulse. any idea which one is it? I can’t seem to locate it on this one. :-(
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5
i will never call my ex again
on November 30, 2022
Posted by: sophia23
I bought this a day after my breakup and I have been anxiously waiting for it since. I genuinely don't think I felt pleasure like that before, and I might be in love with it. The settings are incredible, and this toy can literally tease/edge you (if you want it). It wasn't a quick 5 min thing either, I continuously felt pleasure for an hour WITHOUT getting numb. Incredible. I didn't think my body was capable of feeling that (or squirting either tbh, I am relearning myself after this experience)
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5
GIRRRRLLLLLLLLLLLL
on September 3, 2020
Posted by: Getthistoy
GIRLLLLLLLLLLLL!!
Now I don't write reviews.....but babayyyy! I am writing one today! This thingggggg, this lelo sonaaaa......WOOOOOOOOOOO! Buy ittttttt! I am telling youuuuu! You will be very pleased with the purchase! And that's on periodt!
I would recommend this to a friend!
Written by a customer while visiting lelo.com