Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,969 Reviews)
Rating breakdown 1,969 reviews
5 Stars
1,509
4 Stars
258
3 Stars
94
2 Stars
58
1 Star
50
90%of customers recommend this product.
(
1,708 out of
1,890)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: B & A
Verified Purchase:Yes
It gets the job done well. Definitely intense. A good intense though.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: yo baby pop
Verified Purchase:Yes
all I can say is holy freaking crap! this thing is amazing!!!! best toy i’ve ever bought!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Nativite
Verified Purchase:Yes
This is my new go-to toy. It is not too intense (unless that is your preference—there are settings for that).
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Ambs
Verified Purchase:Yes
It's good but the motor and/or battery life seems to drain quickly. I also find that it is very loud.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 21, 2021
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about it. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Pattyfish89
Verified Purchase:Yes
I got this about 3 weeks ago this is by far the best product I ever bought!!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
5
It’ feels amazing
on April 13, 2021
Posted by: Jay94
I love it 10/10 recommend
I’ve only had mine for about a month tho and it’s already playing up as in not lasting long before I need to charge it again. Is it normal for the battery full light to come on within half hour ? do I leave it longer or take it off when the light goes green ?
I’ve only had mine for about a month tho and it’s already playing up as in not lasting long before I need to charge it again. Is it normal for the battery full light to come on within half hour ? do I leave it longer or take it off when the light goes green ?
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
3
Not Living up to the Hype
on April 14, 2021
Posted by: River321
I bought it a few weeks ago and have tried to use it several times. Reviews said it was much more quiet than its predecessors, which I can't fathom because this one is LOUD. It makes a really awkward spluttering sound if in contact with any part of the body, and the pulse, even on its consistent speeds, fluctuates in a way that doesn't seem very predictable. Honestly was super excited about this and wanted to give it a fair try, but it just doesn't seem to be working out for me. It's very very pretty aesthetically, but I'm wishing I spent that amount of money on a nice vibe instead that I'd actually get real use out of. Pretty disappointed overall unfortunately.
No, I would not recommend this to a friend.
Response from lelo.comBy Chad, LELO Customer Care, April 16, 2021
Hi,
Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.
Best regards,
Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.
Best regards,
Written by a customer while visiting lelo.com
Customer Rating
1
Too expensive, too bulky,too ugly and..
on April 16, 2021
Posted by: Bitterly disappointed
definitely too noisy. Don't believe the hype.
You can do better elsewhere.
You can do better elsewhere.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 21, 2021
Hi and thank you for your feedback! I'm very sorry to hear your experience didn’t match your expectations. I hope you will be happy with your next LELO purchase and for any assistance, just reach out to Customer Care!
Written by a customer while visiting lelo.com