Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,981 Reviews)
Rating breakdown 1,981 reviews
5 Stars
1,506
4 Stars
256
3 Stars
96
2 Stars
57
1 Star
66
90%of customers recommend this product.
(
1,702 out of
1,900)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Customer Rating
3
Not Living up to the Hype
on April 14, 2021
Posted by: River321
I bought it a few weeks ago and have tried to use it several times. Reviews said it was much more quiet than its predecessors, which I can't fathom because this one is LOUD. It makes a really awkward spluttering sound if in contact with any part of the body, and the pulse, even on its consistent speeds, fluctuates in a way that doesn't seem very predictable. Honestly was super excited about this and wanted to give it a fair try, but it just doesn't seem to be working out for me. It's very very pretty aesthetically, but I'm wishing I spent that amount of money on a nice vibe instead that I'd actually get real use out of. Pretty disappointed overall unfortunately.
No, I would not recommend this to a friend.
Response from lelo.comBy Chad, LELO Customer Care, April 16, 2021
Hi,
Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.
Best regards,
Thank you for leaving your review. We are sorry to hear you didn't have a good experience with your LELO. If you are having issues with your device or if you have any questions, please reach out to us at customercare@lelo.com and we would be more than happy to assist you.
Best regards,
Written by a customer while visiting lelo.com
Customer Rating
1
Too expensive, too bulky,too ugly and..
on April 16, 2021
Posted by: Bitterly disappointed
definitely too noisy. Don't believe the hype.
You can do better elsewhere.
You can do better elsewhere.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 21, 2021
Hi and thank you for your feedback! I'm very sorry to hear your experience didn’t match your expectations. I hope you will be happy with your next LELO purchase and for any assistance, just reach out to Customer Care!
Written by a customer while visiting lelo.com
Posted by: None16
Verified Purchase:Yes
Not worth buying There was very little vibration. M
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, April 22, 2021
Hi and thank you for your feedback! I'm very sorry to hear that it wasn't as expected. I hope you will be happy with your next purchase and for any assistance, just reach out to Customer Care!
Written by a customer while visiting lelo.com
Customer Rating
5
Best Toy Ever
on April 24, 2021
Posted by: Donutdee10
I bought this toy a couple of days ago, you know that squirming when your receiving cunnilingus, that start immediately and the most intense feeling of vibrating and cunnillingus, with intense mind blowing pleasure, best purchase ever!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Spud
Verified Purchase:Yes
I bought this product about a month ago very disappointed with such an expensive item
No, I would not recommend this to a friend.
Response from lelo.comBy Regina, LELO, May 7, 2021
Thank you for your feedback, we appreciate it a lot! I'm sorry to hear your experience didn't live up to expectations. Don't hesitate to contact us and let us know more about your experience, and we may be able to assist you. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: AlexxxisP
Verified Purchase:Yes
The cruise control feature is.. AMAZING. The wide range of settings... Also AMAZING. Definitely worth it.. don't even overthink it. Just get it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jessie's mom
Verified Purchase:Yes
I bought this about a month ago and I love the way it doesn't dip down in power. However, the power behind it is too much for me, doesn't "do the job". Lol. I really love your products, however. It is also very loud.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: sonomamike
Verified Purchase:Yes
This product drives my girlfriend wild! It can easily be used while playing together. It could be the best gift she has ever received!!
I would recommend this to a friend!
Written by a customer while visiting lelo.com