Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,967 Reviews)
Rating breakdown 1,967 reviews
5 Stars
1,509
4 Stars
257
3 Stars
94
2 Stars
58
1 Star
49
90%of customers recommend this product.
(
1,707 out of
1,888)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Liz50
Verified Purchase:Yes
I bought it last month , I charge it for 3 hours and power don’t last
No, I would not recommend this to a friend.
Response from lelo.comBy Regina, LELO, May 26, 2022
Hi! Thank you for your feedback. We're very sorry to hear about this as our item usually need only 2 hours for a full charge for a user time of 1 hour on the SONA 2. If yours lasts much shorter than that, don't hesitate to reach out so our Customer Care team can help with setting up a warranty!
Written by a customer while visiting lelo.com
Posted by: D_na
Verified Purchase:Yes
I didn’t like the cruise function it was too intense for me, also the vibration settings are distracting and it was super expensive so… all and all not happy with it
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, May 26, 2022
Hi! Thank you for your feedback, we greatly appreciate it! We're sorry to hear that your Sona 2 Cruise didn’t match your expectations. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!
Written by a customer while visiting lelo.com
Posted by: Ane124
Verified Purchase:Yes
There's definitely a learning curve but once you get the hang of it you'll be in for a ride. Intense and amazing!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: ClinicalMethod
Verified Purchase:Yes
Best toy I have ever used by far! Quick and effective! A little louder than I would like but not bad at all. Definitely worth it!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jamey
Verified Purchase:Yes
It does not work for us unfortunately. Tried a few times and it does not feel enjoyable.
Response from lelo.comBy Maya, LELO, June 27, 2022
Hi! Thank you for your honest feedback, it is much appreciated. We are really sorry to hear that the Sona 2 didn't quite live up to your expectations. Please feel free to reach out to our Customer Care team and tell us a bit more about your experience. Have a great day!
Written by a customer while visiting lelo.com
Posted by: Seriously? No name
Verified Purchase:Yes
One size does not fit all. Clits come in different sizes, and if yours is on the smaller side, it will just rattle around in the stimulation area. Not fun, kind of chafing.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, June 28, 2022
Hello! Thank you so much for your feedback. We are really sorry to hear that SONA 2 didn't meet your expectations. Our Customer Care team will contact you shortly with a few suggestions to try and see if you can make this product work for you. SONA 2 is a really wonderful device and we hope you will give it another try with our advice!
Written by a customer while visiting lelo.com
Posted by: FERE
Verified Purchase:Yes
Ot is a great item to get if you are used to using toys that make massages. Moreover, it is not too noisy and has an amazing shape.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
2
Good but horribly loud!
on June 29, 2022
Posted by: Blaize
I’ve had this for a good bit now, and I’m just getting around to the review. I’d like to start off with that it was good in the beginning, but now if I don’t use it just right it makes a super loud sucking noise that ruins the experience. There’s only two settings that I ended up liking, but it’s disruptive when I accidentally change to another one and I have to cycle through them to find the right one again. I’m happy to experiment but again the vibe just doesn’t match my tastes. Hopefully others will enjoy it more! Thank you.
No, I would not recommend this to a friend.
Response from lelo.comBy Maya, LELO, July 1, 2022
Hello and thank you for your feedback. It is much appreciated. We're sorry to hear about your experience with Sona 2 Cruise. It is possible your device isn't functioning as it should, so please feel free to contact our Customer Care team for further information on our warranty policy. Have a lovely day!
Written by a customer while visiting lelo.com