Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.5
(1,988 Reviews)
Rating breakdown 1,988 reviews
5 Stars
1,507
4 Stars
257
3 Stars
97
2 Stars
59
1 Star
68
89%of customers recommend this product.
(
1,705 out of
1,907)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Leeds lass
Verified Purchase:Yes
Not my favourite Lela toy. I’m a fan of the brand, nice design, good materials, soft surface
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Sabrina Sabrina
Verified Purchase:Yes
It gets the job done. It is extremely powerful. I am not overly sensitive and have to use it on the lowest setting. Any more than that and it is far from enjoyable. Directions were lacking as well. I would expect for the price I wouldn't have to play trial and error to see what all the modes are and how to increase/decrease the intensity. Much cheaper options that perform just as well
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Swgv
Verified Purchase:Yes
Honestly, it’s just uncomfortable.. it doesn’t matter what setting I use, lune or no lube, different positions… it’s just not a winner in my book.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Hi! Thank you very much for your feedback, we appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact our Customer Care at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Elizabeth C
Verified Purchase:Yes
When I change the level of suction it doesn’t go down at all. It’s nice but sometimes too much pressure is a bit too much.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Hello and thank you for leaving a review. This is not how SONA 2 Cruise should function. Don’t hesitate to reach out to our Customer Care so we can assist you with submitting a warranty claim for your item.
Written by a customer while visiting lelo.com
Posted by: Effyonfire
Verified Purchase:Yes
Such a disappointment! This iteration of the Sona Cruise 2 (a replacement of the model I bought in August 2020) lacks my favorite vibration pattern, the ultra-powerful one with on and off vibrations and constant sucking throughout. I am so bummed! Not happy with this version.
No, I would not recommend this to a friend.
Response from lelo.comBy Evelyn, LELO, May 31, 2022
Thank you so much for your feedback, as it helps us improve in the future. We are really sorry to hear that SONA 2 Cruise is missing your favorite pattern! SONA 2 Cruise is a really wonderful device and we hope you will give it another try and find the other vibration settings and intensities good enough. Please know that you can reach out to our Customer Care department at any time to let us know more about your experience. Have a wonderful day!
Written by a customer while visiting lelo.com
Posted by: JGE1023
Verified Purchase:Yes
Not for me, I don't like the sensation. I regret the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: Mady P.
Verified Purchase:Yes
This is great! My only downside is like it said it is to be used pretty gently/softly(it’s pretty powerful/intense), being I like to use toys during intercourse with my partner but it’s a really nice lifesaver for a finisher if the intercourse didn’t do the job or any self session
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: LorB
Verified Purchase:Yes
Awesome product and great customer service! Quick delivery
I would recommend this to a friend!
Written by a customer while visiting lelo.com