Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,505
4 Stars
256
3 Stars
96
2 Stars
57
1 Star
66
90%of customers recommend this product.
(
1,701 out of
1,899)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Sharon
Verified Purchase:Yes
Literally life changing! You won’t be disappointed!!! Worth every penny and more
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Tilly123
Verified Purchase:Yes
I’ve had this for a couple of months but can only really use it when my housemate isn’t home as it doesn’t have a discreet sound level. Feels great, though would love if it had some lower intensity settings to warm up with.
I would recommend this to a friend!
Response from lelo.comBy Maya, LELO, March 17, 2022
Hi! Thank you for your feedback. We are sorry to hear about your experience. Sona 2 Cruise has 6 different intensity levels, and it powers up on the intensity level that was last used. If you are experiencing less than the standard 6 intensity levels, please reach out to our Customer Care department for more information about the warranty policy. Have a great day!
Written by a customer while visiting lelo.com
Posted by: LeisurePleasure
Verified Purchase:Yes
I bought myself the SONA 2 - a first Lelo product, and I hope not the last! This little gem may take you some time to figure out, and it is worth the time investment.
My suggestion: take the time to explore the toy and your (partner's) body with curiosity and a posture for learning. Go slow, and be patient with yourself, the toy, and learning how the two go together.
Like many things in life and pleasure: the time investment pays dividends if you hang in there!
Like many things in life and pleasure: the time investment pays dividends if you hang in there!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Sparky tot
Verified Purchase:Yes
I heard from friend s that this was amazing..I was less than impressed. I expected more ummph. Talked to same friends and charged it overnight. Same results. Waste of money IMO
No, I would not recommend this to a friend.
Response from lelo.comBy Lilly, LELO, March 29, 2022
Hi there!
Thank you for your honest feedback, and I'm truly sorry to hear the Sona 2 Cruise felt too weak.
We would like to recommend against charging the device overnight or for long periods of time, as this can weaken or even kill the battery. A full charge should only take 2 hours.
If your Sona may have been weakened by overcharging, we would recommend contacting our customer care department to look into your warranty options.
Best regards,
Thank you for your honest feedback, and I'm truly sorry to hear the Sona 2 Cruise felt too weak.
We would like to recommend against charging the device overnight or for long periods of time, as this can weaken or even kill the battery. A full charge should only take 2 hours.
If your Sona may have been weakened by overcharging, we would recommend contacting our customer care department to look into your warranty options.
Best regards,
Written by a customer while visiting lelo.com
Posted by: Bob06
Verified Purchase:Yes
Good friend of mine recommended it and I and I bought it. I’m happy with it
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jdidj
Verified Purchase:Yes
I bought this and I love it!! Will buy more in the future
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: krekmanica
Verified Purchase:Yes
Sona Cruise 2 takes me to the stars and back every time I use it.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Southerner
Verified Purchase:Yes
Too strong for comfort. Tried many ways to get comfortable with this but it’s just too much for my body.
Response from lelo.comBy Maya, LELO, March 24, 2022
Hello! Thank you for your review, we appreciate it very much. We are really sorry to hear about your experience with Sona 2 Cruise. Our Customer Care team will contact you shortly in order to assist. Have a nice day!
Written by a customer while visiting lelo.com