Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,505
4 Stars
256
3 Stars
96
2 Stars
57
1 Star
66
90%of customers recommend this product.
(
1,701 out of
1,899)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Anonymous
Verified Purchase:Yes
Great features, good operation. Very intense even at lowest setting. Cleans easily
Written by a customer while visiting lelo.com
Posted by: DameDandy
Verified Purchase:Yes
This was incredibly painful. I lost control of bodily functions on first use and was in intense pain for 4 hours afterwards. After researching this problem, I saw that other women have reported nerve damage from this line of products. Bought the womanizer instead, and it works wonders.
Written by a customer while visiting lelo.com
Posted by: Lou2
Verified Purchase:Yes
I bought this device thinking it was better than the SONA Cruise which failed forever atfer using it once in the bath-tube, non-compliance with the product tecnical specifications
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hello,
I am sorry it didn't meet your expectations.
Feel free to write to our Customer care team if you need any further assistance.
Our second generation of Sonas was actually developed on the feedback of the customers. In case the device is faulty, it does fall under our warranty policy so you can submit a warranty claim for it. You can read more about it under Shopping faqs.
I am sorry it didn't meet your expectations.
Feel free to write to our Customer care team if you need any further assistance.
Our second generation of Sonas was actually developed on the feedback of the customers. In case the device is faulty, it does fall under our warranty policy so you can submit a warranty claim for it. You can read more about it under Shopping faqs.
Written by a customer while visiting lelo.com
Posted by: Bob2
Verified Purchase:Yes
Purchased Sona a couple of years ago, for my wife , started to lose its charge quicker during use, so lldecided to upgrade to sona 2 cruise for her but not having the same reaction with sona cruise 2
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hello,
Thank you for your honest feedback, the seconds generation of Sonas was developed upon customers' feedback, feel free to contact our Customer care team so they can provide you with info about differences between these two generations if needed.
Thank you for your honest feedback, the seconds generation of Sonas was developed upon customers' feedback, feel free to contact our Customer care team so they can provide you with info about differences between these two generations if needed.
Written by a customer while visiting lelo.com
Posted by: Ash88
Verified Purchase:Yes
I have purchased Lelo products in the past because of their high quality. However, I am not vibing with this model. I find it noisy and I am not enjoying the automatic intensity change. It is difficult to control as the intensity changes frequently or sometimes it just stops. Considering the high price, I am disappointed.
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, October 15, 2021
Hello,
Thank you for your feedback. Please contact our Customer care team with more info and a video so they are able to check the functions of your Sona 2 Cruise and assist you further if needed.
Thank you for your feedback. Please contact our Customer care team with more info and a video so they are able to check the functions of your Sona 2 Cruise and assist you further if needed.
Written by a customer while visiting lelo.com
Posted by: Not working for me,
Verified Purchase:Yes
I have tried followed the instructions and tried all the setting and levels of vibration however it still hurts and not comfortable
No, I would not recommend this to a friend.
Written by a customer while visiting lelo.com
Posted by: RJane
Verified Purchase:Yes
This is really good but I’m so sensitive that even the lowest setting is too powerful for me! I wish there was an even lower setting, which I’m sure you don’t hear that much!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Nazaré
Verified Purchase:Yes
excellent performance but in my opinion the control buttons should be more tactile
I would recommend this to a friend!
Written by a customer while visiting lelo.com