Customer reviews from lelo.com
Lelo - SONA 2 Cruise - Mini Massager - Black
Average customer rating
4.6
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,505
4 Stars
256
3 Stars
96
2 Stars
57
1 Star
66
90%of customers recommend this product.
(
1,701 out of
1,899)
Customer Reviews for Lelo - SONA 2 Cruise - Mini Massager - Black
Posted by: Laura Bora
Verified Purchase:Yes
I have the original Sona Cruise and purchased the Sona 2 Cruise a couple months ago. I know it was designed to give extra power when pressed hard but I honestly feel like the original felt more powerful than this one. If I could go back I would have purchased a different Lelo product and tried something new. I just loved the original Sona Cruise so much. Still a great vibrator just not worth the money to upgrade if you already have the original.
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, September 2, 2021
Hi, thank you for your honest feedback. Please note the second generation was developed by the customers' feedback.
Feel free to contact our customer care team for more info about the differences between these two devices if needed. The cruise motion is in the same way present in each generation (Sona Cruise/Sona 2 Cruise).
Feel free to contact our customer care team for more info about the differences between these two devices if needed. The cruise motion is in the same way present in each generation (Sona Cruise/Sona 2 Cruise).
Written by a customer while visiting lelo.com
Customer Rating
4
FEELS AMAZING BUT…
on August 29, 2021
Posted by: Bails123
I absolutely LOVE the feel of this toy. It’s amazing, BUT I unfortunately have to switch over to the old fashion hand method for the big O since personally my lady bits can’t handle the power of this machine. Still my favourite toy ever and worth it though!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: Jdocksmciy
Verified Purchase:Yes
I read amazing reviews about the sona 2 and was excited for it to arrive. I’ve had it for a few months now and it’s just ok. I feel like the motor has died out significantly and I’ve never been able to increase/decrease intensity on any given mode. I wouldn’t recommend
No, I would not recommend this to a friend.
Response from lelo.comBy Alex, LELO, September 2, 2021
Hi! Thank you for your honest feedback, we appreciate it very much. We're very sorry to hear about your experience with the Sona 2. One of our Customer Care agents will be in touch shortly to follow up. Have a lovely day!
Written by a customer while visiting lelo.com
Posted by: Strong lady
Verified Purchase:Yes
I purchased this because a friend suggested it. I felt that it was very strong I’m still getting used to it. It’s very different than what I’ve been using before. I think for me it’s a little too centralized but I’m sure it works great for others!
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Posted by: AA2828
Verified Purchase:Yes
I LOVED it the first time I used it. Then I noticed it wouldn’t hold its power and it was full charged. I’m disappointed for how much I paid. I probably wouldn’t wonder again.
No, I would not recommend this to a friend.
Response from lelo.comBy Kate, LELO, September 3, 2021
Hello, thank you for your review.
I would kindly suggest you contact our customer care team so they are able to check if the device is functioning well and assist you further. Please note all LELO devices in case they are faulty fall under the warranty policy.
I would kindly suggest you contact our customer care team so they are able to check if the device is functioning well and assist you further. Please note all LELO devices in case they are faulty fall under the warranty policy.
Written by a customer while visiting lelo.com
Posted by: Grass1
Verified Purchase:Yes
Only complaint is the noise, it gets a bit loud and that can be distracting.
No, I would not recommend this to a friend.
Response from lelo.comBy Remi, LELO, September 13, 2021
Hello and thank you for your feedback, we appreciate it very much. We're sorry to hear that the sound of Sona 2 didn’t match your expectations. Please know that you can reach out to our Customer Care department at any time and share your experience. Have a wonderful day!
Written by a customer while visiting lelo.com
Posted by: Thalia1
Verified Purchase:Yes
Best experience I've ever had with a vibrator! Would 100% recommend
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
4
Very nice, but intensity not always adjustable
on September 5, 2021
Posted by: cloudysky
Verified Purchase:Yes
Pretty nice, had a lot of fun with the SONA 2 Cruise, but sometimes (1 time out of 2) when I turn it on, there's no possibilities to lower the intensity of the vibrations. So I need to turn it off and try again to adjust it... A lil annoying, maybe is it a technical problem with mine ?
I would recommend this to a friend!
Written by a customer while visiting lelo.com