Customer reviews from lelo.com
Lelo - SONA - Mini Massager - Cerise
Average customer rating
4.7
(1,732 Reviews)
Rating breakdown 1,732 reviews
5 Stars
1,330
4 Stars
290
3 Stars
59
2 Stars
20
1 Star
33
94%of customers recommend this product.
(
1,517 out of
1,611)
Customer Reviews for Lelo - SONA - Mini Massager - Cerise
Posted by: M.Jane
Verified Purchase:Yes
nice and enjoyable, i found it a bit aggressive at the beginning but after you find your match with it... ohhhh yesss!
Written by a customer while visiting lelo.com
Customer Rating
2
disappointed
on September 16, 2024
Posted by: amstram
I bought it this year as a replacement to the SONA I had bought in 2017 or 2018. However, the modes aren't the same. Is it possible to have the former version and have it exchanged ? I don't understand why you would change the exact same reference !!!
No, I would not recommend this to a friend.
Response from lelo.comBy Nova, LELO, September 18, 2024
Hello,
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Please feel free to reach out to our customer service so we can assist!
Thank you for your feedback! We’re sorry to hear about this experience with your LELO. It does sound like your item may not be working as intended so we’d be happy to let you know more about our warranty options. Please feel free to reach out to our customer service so we can assist!
Written by a customer while visiting lelo.com
Posted by: mrshine
Verified Purchase:Yes
My partner loved from the very beginning. She was amazed how good it feels.
I would recommend this to a friend!
Written by a customer while visiting lelo.com
Customer Rating
1
Quality went down. Same as Sona 2.
on December 8, 2025
Posted by: Lelowentdownhill
I bought this model 7 years ago and it was so much stronger with unique vibrations. I bought the Sona 2 when it died and was so disappointed due to its boring and weak vibrations. Now this is just like the Sona 2 nothing like what i originally purchased.
No, I would not recommend this to a friend.
Response from lelo.comBy Siv, LELO, December 11, 2025
Hi! Thank you very much for your feedback. We appreciate it as it helps us improve. We're very sorry to hear your experience didn’t match your expectations. Please know that you can contact us at any time and tell us more about your experience. Have a lovely day!
Written by a customer while visiting lelo.com